Ratings based on 102 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jul 2024
The people working were rather rude when i checked in and when i checked out
Comment from Hotel Management
6 Jul 2024 by Hotel Manager, Hotel Management
Dear Lynn,Thank you for sharing your feedback and giving us a rating of 4 out of 5. We apologize for any rudeness you encountered during your check-in and check-out process. This is certainly not the level of service we strive to provide. We appreciate your input and will address this issue with our staff to ensure it does not happen again. We value your business and hope to have the opportunity to provide you with a more pleasant experience in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 20 Jun 2024
Comment from Hotel Management
11 Jul 2024 by Hotel Manager, Hotel Management
Dear Jeffery,We're sorry to hear that your experience with us fell short of your expectations, resulting in a rating of 1/5. We apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We value your feedback and would appreciate any specific details you can provide about your experience so that we can address and improve upon the issues raised. Our goal is to ensure that every guest has a positive and enjoyable stay, and we apologize for not meeting your expectations on this occasion. We hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
13 Jun 2024 by Hotel Manager, Hotel Management
Dear Shanta,We appreciate your time and efforts in sharing your experience with us. Your feedback helps us to continue striving to deliver an exceptional experience to each of our guests in all areas of our hotel. Thank you again for taking the time to share your perfect rating! We look forward to hosting you again soon.Sincerely, Hotel Manager
by A verified traveler
Good night's sleep
Posted 26 Mar 2024 on HotelsThe bed was very comfortable and the room was clean. Our room has been updated since we were here a few years ago. Quiet place to stay
Comment from Hotel Management
27 Mar 2024 by Hotel Manager, Hotel Management
Dear RAMONA G,Thank you for your outstanding rating and positive review! We're thrilled to hear that you had a good night's sleep and that you found the bed comfortable and the room clean. It's great to know that you noticed the updates in your room since your last visit and that you found our hotel to be a quiet place to stay. Your satisfaction is our priority, and we appreciate your feedback. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 7 Mar 2024
No breakfast or even coffee. Place is a little run down, but not ba for the price.
Comment from Hotel Management
7 Mar 2024 by Hotel Manager, Hotel Management
Dear W Philip,Thank you for your feedback. We apologize for the inconvenience regarding the lack of breakfast and coffee during your stay. We're continuously working to improve our amenities and facilities to ensure a better experience for our guests. We appreciate your understanding and hope to welcome you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 21 Dec 2023 on Hotels
Comment from Hotel Management
23 Dec 2023 by Hotel Manager, Hotel Management
Dear Clarisa, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your stay. We look forward to seeing you again soon! Sincerely, Hotel Manager.
by A verified traveler
Posted 29 Nov 2023
It was perfect for my needs. I will come back.
Comment from Hotel Management
30 Nov 2023 by Hotel Manager, Hotel Management
Dear Vicki,Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
by A verified traveler
Posted 27 Nov 2023
Comment from Hotel Management
18 Dec 2023 by Hotel Manager, Hotel Management
Dear Jimmie,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectation. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you.Sincerely, Hotel Manager
by A verified traveler
Posted 12 Nov 2023
German cockroaches
Comment from Hotel Management
13 Nov 2023 by Hotel Manager, Hotel Management
Dear Christopher,Thank you for choosing our hotel for your stay. We're sorry to learn that your overall experience was unsatisfactory. We are committed to investigating the reasons behind your mentioned disappointment and taking necessary actions to prevent similar incidents in the future. We sincerely apologize for any inconvenience you faced. Despite this, we hope you will consider giving us another chance to provide you with a more positive and enjoyable experience.Sincerely, Hotel Manager
by A verified traveler
Great value
Posted 9 Nov 2023 on HotelsNice stay, Great value for the price, Friendly staff good food at the buffet,
Comment from Hotel Management
10 Nov 2023 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that you had a nice stay, found great value for the price, and enjoyed the friendliness of our staff along with the delicious buffet. Your feedback is truly appreciated. We look forward to providing you with another excellent stay in the future. If there's anything specific you loved or any suggestions you have, please feel free to share. Safe travels!Sincerely, Hotel Manager
