Ratings based on 845 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by GM, Hotel Management
Thank you for the review. We appreciate it.
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Great location
Comment from Hotel Management
1 Nov 2024 by GM, Hotel Management
Great to hear! See you next time.
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Homecoming weekend for Prairie View A&M University. The lobby was decorated with our school colors and drinks and snacks for the welcoming.
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Absolutely, we are so happy you enjoyed the hotel and what we did for our neighbor PVAM!
4 out of 5
by A verified traveler

Posted 26 Oct 2024
Good, clean , safe.
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Thank you!
4 out of 5
by A verified traveler

Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by GM, Hotel Management
Thank you for the review.
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Breakfast needs to have potatoes everyday
Comment from Hotel Management
24 Oct 2024 by GM, Hotel Management
We will look into that as a option. Thank you for staying with us.
4 out of 5
by A verified traveler

Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by GM, Hotel Management
Thank you for your review.
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Nice place
Comment from Hotel Management
21 Oct 2024 by GM, Hotel Management
Thank you for your review.
1 out of 5
by A verified traveler

Posted 19 Oct 2024
I had booked the room and had an emergency and at first I was told that I would not get a refund. And the. I was told I would be given 50ck. There should be exceptions for emergencies that come up. No one plans for an emergency to happen. And when the girl at the front desk answered the phone she was laughing so loudly. Poor customer service right there.
Comment from Hotel Management
21 Oct 2024 by GM, Hotel Management
We hope that everything is well with your emergency. Thank you for the feedback.
5 out of 5
by A verified traveler

Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by GM, Hotel Management
Thank you.