Ratings based on 429 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Holiday Inn Express, Atascocita, Hotel Management
Good day Darrell,Thank you for sharing your feedback! We’re so glad to hear that you had a great experience with us. Your feedback truly means a lot to our team, and it’s a pleasure knowing we were able to meet your expectations.We look forward to welcoming you back in the near future!Kind Regards,Holiday Inn Express, Atascocita
by A verified traveler
Posted 11 Nov 2024
Great stay friendly and welcoming staff
Comment from Hotel Management
12 Nov 2024 by Holiday Inn Express, Atascocita, Hotel Management
Dear Julia,Thank you for sharing your feedback. We are thrilled that you had a great stay, and we look forward to welcoming you back soon.Kind Regards,Holiday Inn Express, Atascocita
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Emil Raschle, Hotel Management
Dear Judith,Thank you so very much for rating us a 5 out of 5. This is very flattering and a motivational rush for all our associates. Thank you so much! With our best wishes and hoping to see you again when travel plans bring you back to this area. Until then!
by A verified traveler
Posted 21 Oct 2024
The Hotel and public areas are very good ... the staff always helpful and friendly. A good breakfast every day.
However, room 214 was dark and dingy - the sitting area very cave like.
The outlook non existent. (Photos to support)
The decor very dated - carpets starting to fray - the bed linen clean but a bit sad. And due poor sound proofing we suffered with a herd on Elephants in the room above. Yee Ha!
Comment from Hotel Management
23 Oct 2024 by HIEX Team, Hotel Management
Dear David,Thank you for taking the time to share your thoughts with us. We're delighted to hear that our team made a positive impact on your stay—it means a lot to us!I apologize that the room design didn’t meet your expectations. Your feedback is invaluable, and we’ll certainly take it into consideration when making future enhancements.We hope to welcome you back soon, and we’re committed to providing you with an even better experience next time.
by A verified traveler
Posted 19 Oct 2024
Clean , friendly staff and safe area.
Comment from Hotel Management
11 Nov 2024 by Emil Raschle, Hotel Management
Dear Dina,thank you for staying with us. Your feedback is part of our mission: clean, friendly, safe. Thank you for your candid feedback. We appreciate it very much. Good luck to you!
by A verified traveler
Posted 29 Sep 2024
Super clean and very polite employees
Comment from Hotel Management
5 Oct 2024 by raschlem, Hotel Management
Dear Vernon, thank you for your kind words about cleanliness and our associates. We appreciate your business very much and thank you for staying with us. At the same time, we hope to meet again and wish you meanwhile all the best. With kind regards, Emil Raschle / GM and team
by A verified traveler from Troup
Posted 24 Sep 2024
Nice place to stay and I’ll stay here when I return
Comment from Hotel Management
24 Sep 2024 by raschlem, Hotel Management
Dear Tom,thank you for staying with us and thank you for your feedback. Indeed, it is a nice place and we are committed to keep it up at the highest standards for our dear guests. We are looking forward to meeting you again. All the best and kind regards, Emil Raschle and team
by A verified traveler
Posted 22 Sep 2024
Convenient option
Comment from Hotel Management
23 Sep 2024 by HIEX Team, Hotel Management
Dear John,Thank you for staying with us. We look forward to hosting you again.
by A verified traveler
Posted 19 Sep 2024
This hotel was wonderful. The staff seem to nevwr stop moving. Just cleaned all day long. Even saw them scrubbing the ceiling of the elevator. Everything was great. The staff were also very friendly.
Comment from Hotel Management
20 Sep 2024 by raschlem, Hotel Management
Dear Christopher, what a nice and refreshing comment to read. Thank you for sharing and thank you for choosing Holiday Inn Express & Suites Atascocita - Humble - Kingwood for your lodging needs. I read your comment today to our housekeeping associates and they thank you also for being so considerate and attentive to their work. Wishing you all the best and hoping to see you again.With kind regards, Emil Raschle / GM and team
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by HIEX Team, Hotel Management
Dear Chris,Thank you for staying with us and for sharing your review. We look forward to welcoming you back to Holiday Inn Express, Atascocita soon!
