Ratings based on 986 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
RR need a little update but overall good stay
by A verified traveler
Posted 15 Nov 2024
Great staff
Comment from Hotel Management
15 Nov 2024 by HIX, Hotel Management
Wonderful!! We are so glad you have enjoyed your stay with us and look forward to seeing you again soon.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by HIX, Hotel Management
Wonderful!! We are so glad you have enjoyed your stay with us and look forward to seeing you again soon.
by A verified traveler
Posted 11 Nov 2024
Friendly staff and quiet high floor room.
Comment from Hotel Management
11 Nov 2024 by HIX, Hotel Management
Wonderful!! We are so glad you have enjoyed your stay with us and look forward to seeing you again soon.
by A verified traveler
Posted 10 Nov 2024
Very clean and nice and friendly staff.
Comment from Hotel Management
11 Nov 2024 by HIX, Hotel Management
Wonderful!! We are so glad you have enjoyed your stay with us and look forward to seeing you again soon.
by A verified traveler
Posted 28 Oct 2024
My room was dirty and still had other peoples hair in it. The second night the room had bugs. One of the bugs was running on my arm while I was in bed. I went to the front desk and told them and all they said is they will do a deep clean the next morning. Which their “deep clean” was not good. Housekeeping staff always seems annoyed at the management which might be why they do such a bad job cleaning.
Comment from Hotel Management
29 Oct 2024 by HIX, Hotel Management
We are so sorry to hear that your experience with us was not up to your standards, I will be sure to speak with our housekeeping team regarding your concerns.
by A verified traveler from Jemison
Posted 25 Oct 2024
The nicest lady ever greeted me when I checked in and the gentleman working during the night last night helped me purchase some things and was very helpful and polite
Comment from Hotel Management
26 Oct 2024 by HIX, Hotel Management
Wonderful!!! We are so glad you have enjoyed your stay with us and look forward to seeing you again soon.
by A verified traveler
Posted 21 Oct 2024
Good design
Comment from Hotel Management
22 Oct 2024 by HIX, Hotel Management
Wonderful!!! We are so glad you have enjoyed your stay with us and look forward to seeing you again soon.
by A verified traveler
Posted 17 Oct 2024
Tuesday morning breakfast was very limited - they were out of potatoes, eggs, fruit, cinnamon rolls, and milk. Wednesday morning was much better.
Comment from Hotel Management
18 Oct 2024 by HIX, Hotel Management
Thank you for your valuable feedback, we are so sorry for any inconvenience this has caused you and I will be sure to address your concern with our breakfast team
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
6 Oct 2024 by HIX, Hotel Management
Wonderful!!! We are so happy you have enjoyed your stay with us and look forward to seeing you again soon.
