Ratings based on 978 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Very Nice and Clean
by A verified traveler
Posted 26 Sep 2024
The lobby was pretty. The pool was close and accessible. We had a broken TV in our room and the front desk never responded to our inquiry about getting it fixed. The front desk staff were very interesting. They appeared very disconnected. When asking questions the feont desk agent was dismissive and rude. It appeared as though they only wanted to sit and not engage with customers.I dont think I would return to this location.
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 23 Sep 2024
This property was in a convenient location for what we were there for. The lobby area is where they put the most effort. Everything else is lack luster, broken down and little effort to maintain. The staff listens but there is no sense of urgency or response. It was like a motel, you had to go to the front desk for everything with little to no resolve. The sink was broken with the water just sitting still rising to the top. The cleaning oeople never came. There was no working phone to call the front des, housekeeping, nor toom service. All the outlets would work. The tv stopped working and not once did rhey say we are switching your room. They offered junk for and a $30 voucher for food. The way the front desk staff was dressed half the time was as if someone came off the street and began running the shift. I should have stuck with old faithful Marriott or Hampton Inn.
I want at least 1/2 my stay refunded.
by A verified traveler
Posted 16 Sep 2024
by A verified traveler
Posted 7 Sep 2024
Went down for breakfast before checkout time, went back to the room to gather items before leaving and card was already deactivated. Sour taste since I’m paying until checkout time which was at 12pm, had breakfast around 9-10am
by A verified traveler
Posted 2 Sep 2024
by A verified traveler
Posted 25 Aug 2024
It was nice and clean.
by A verified traveler
Posted 24 Aug 2024
Desk agent was very sweet, and had a friendly, welcoming demeanor.
by A verified traveler from Corpus Christi
Posted 20 Aug 2024
