Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Great front desk staff
Comment from Hotel Management
21 Nov 2024 by Hampton Inn & Suites Clear Lake/NASA, Hotel Management
Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!
by A verified traveler
Posted 8 Nov 2024
We enjoyed our stay. The staff was friendly especially Daveena at the front desk. She was helpful from the start. The breakfast was great. The down side was the old carpet and the hair mats on the sheets. The refrigerator had a loud humming noise and the toilet sounded like it could suck you down when you flushed it. We also had a difficult time talking with the housekeeper because she didn’t speak or understand English.
Comment from Hotel Management
13 Nov 2024 by Hampton Inn & Suites Clear Lake/NASA, Hotel Management
Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hampton Inn & Suites Clear Lake/NASA, Hotel Management
We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. We will discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by AGM, Hotel Management
Thank you for your feedback we appreciate your business, we're glad to hear you enjoyed your stay with us.
by A verified traveler
Posted 4 Nov 2024
Everything was amazing definitely will be staying here again. The staff is always wonderful
Comment from Hotel Management
6 Nov 2024 by AGM, Hotel Management
Thank you for your feedback we appreciate your business, we're glad to hear you enjoyed your stay with us.
by A verified traveler
Posted 3 Nov 2024
Room smelled like mildew but it was tolerable. Most of hotel had been updated recently. Staff was very nice. Pool was very cold.
Comment from Hotel Management
6 Nov 2024 by AGM, Hotel Management
We do apologize for the experience you had at our property. We hope to make your next stay better, thank you again for your feedback.
by A verified traveler
Posted 28 Oct 2024
There were roaches in our room, stayed 2 nights and they came out after the first night stay, bring “RAID” or stop and pick some up for your stay.
Comment from Hotel Management
29 Oct 2024 by Hampton Inn & Suites Clear Lake/NASA, Hotel Management
Hi Christopher,We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. We will discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns.
by A verified traveler
Posted 27 Oct 2024
The rooms are VERY nice, hotel is quiet, water pressure in the shower is top tier & doesn’t spray everywhere like other places (idk why, but that’s very important to me lol), bed is SUPER comfortable & pillows feel like Heaven!
Comment from Hotel Management
29 Oct 2024 by Hampton Inn & Suites Clear Lake/NASA, Hotel Management
Hi Melissa,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!
by A verified traveler
Posted 25 Oct 2024
Good breakfast
Comment from Hotel Management
29 Oct 2024 by Hampton Inn & Suites Clear Lake/NASA, Hotel Management
Hi Paul,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!
by A verified traveler
Posted 20 Oct 2024
Excellent staff. Convenient location near all the shopping and restaurants you could ever need. Some within walking distance. Excellent staff, continental breakfast and beautiful clean facility.
Comment from Hotel Management
23 Oct 2024 by Hampton Inn & Suites Clear Lake/NASA, Hotel Management
Hi Marissa,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!
