Ratings based on 549 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Didn’t like customer service . Front desk was rude when asked if there were any rooms available who have not recently had pets . No eye contact , no directions to elevator or information on breakfast or parking. Dated room pet smell and pictures are false advertisement.
by A verified traveler
Posted 18 Nov 2024
Ok for a 1 night stay. No complaints
by A verified traveler
Posted 7 Nov 2024
I was only there one night but it was nice and there were no “surprises “!
by A verified traveler
Posted 24 Oct 2024
Very clean and quiet place.
by A verified traveler
Posted 22 Sep 2024
Very clean Hotel , quiet safe and convenient. Delicioso breakfast coffee.
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 15 Sep 2024
Everything went well, the king suite is very spacious
by A verified traveler
Posted 8 Sep 2024
The staff at the hotel was very polite and professional.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Juli Austin, Hotel Management
Thank you for rating your experience regarding your recent stay at the Hampton Inn & Suites Houston Park Row.As a valued guest we appreciate you taking time out of your busy day to do this. Please reach out to the property Mangement and give feedback on why you rated the hotel a 1 out of 5 so that we may fix any issues moving forward.
by A verified traveler
Posted 23 Aug 2024
There was some food from previous guest in the refrigerator of the room
