Ratings based on 1,096 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
by A verified traveler from Dickinson
Posted 2 Jan 2025
Stayed here five months ago
After horrible experience couple days ago with customer service decided to leave a review about my previous trip as well
This place is horribly noisy. Sounds like a plane falling on the roof.
Unsafe parking lot. They still gonna charge you for parking at Arrival. Multiple reviews about stolen car parts or vehicle theft.
No one will help you at this property, If you need a small help.
all they need is your money.
Scam place!
by A verified traveler
Posted 2 Jan 2025
Nice location
Comment from Hotel Management
2 Jan 2025 by ng, Hotel Management
Thank you for choosing our hotel! We truly appreciate your kind words and are thrilled to hear you had such a positive experience. Our convenient location, efficient shuttle service, and comfortable rooms are designed with guests like you in mind. We're glad our team could provide friendly, helpful service and that you found the hotel to be impeccably clean. We hope to welcome you again, especially during any future layovers in Houston. Thank you for the recommendation!
by A verified traveler
Posted 31 Dec 2024
Very good!
Comment from Hotel Management
31 Dec 2024 by ng, Hotel Management
Thank you for choosing our hotel! We truly appreciate your kind words and are thrilled to hear you had such a positive experience. Our convenient location, efficient shuttle service, and comfortable rooms are designed with guests like you in mind. We're glad our team could provide friendly, helpful service and that you found the hotel to be impeccably clean. We hope to welcome you again, especially during any future layovers in Houston. Thank you for the recommendation!
by A verified traveler from Branson
Posted 31 Dec 2024
Bueno
Comment from Hotel Management
31 Dec 2024 by ng, Hotel Management
Thank you for choosing our hotel! We truly appreciate your kind words and are thrilled to hear you had such a positive experience. Our convenient location, efficient shuttle service, and comfortable rooms are designed with guests like you in mind. We're glad our team could provide friendly, helpful service and that you found the hotel to be impeccably clean. We hope to welcome you again, especially during any future layovers in Houston. Thank you for the recommendation!
by A verified traveler
Posted 30 Dec 2024
It was a good place to stay for the price.
Comment from Hotel Management
30 Dec 2024 by Lenell, Hotel Management
Thank you for choosing to stay with us! We are so glad to hear that you had a positive experience and that you found the value to be excellent for the price. It was our pleasure to have you as a guest, and we truly appreciate your feedback.We look forward to welcoming you again in the future.
by A verified traveler
Posted 28 Dec 2024
Early shuttle to airport and pick-up
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Lenell, Hotel Management
Thank you for staying with us. We are delighted to hear that your stay went smoothly and without any issues. It was a pleasure having you as our guest, and we hope to welcome you back in the future.
by A verified traveler
Posted 26 Dec 2024
Excellent service from the staff. Big a clean rooms.
Comment from Hotel Management
26 Dec 2024 by Lenell, Hotel Management
"Thank you so much for your kind words and for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience. Your feedback means a lot to us, and we hope to welcome you back soon!"
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Thank you so much for your wonderful feedback and , Hotel Management
Thank you so much for your wonderful feedback and for giving us a 5 out of 5 rating ! We are thrilled to know that you had such a positive experience during your stay. Your kind words mean a lot to our team and inspire us to continue delivering exceptional service. We look forward to welcoming you back in the future!
