Ratings based on 745 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jun 2024
by A verified traveler
Posted 10 Jun 2024
Excellent service. Sharma is awesome.
by A verified traveler
Posted 9 Jun 2024
It’s nice
by A verified traveler from Garland
Posted 7 Jun 2024
Great
by A verified traveler
Posted 29 Apr 2024
Grumpy front desk, not helpful and somewhat condescending over the phone (multiple times). As well as front desk on the day leaving
by A verified traveler
Do better
Posted 27 Mar 2024 on HotelsThe hotel itself is nice, just have some issues. The cable tv did not work, they came to fix it and was not able to..out all weekend. The tub had a slow drain.
by A verified traveler
Posted 23 Mar 2024 on Hotels
I was charged a deposit for no reason, very upsetting!! There is no reason to charge a deposit for a room and hotel that is already over charging for a hotel that has presentation issues.
by A verified traveler
Customer Service could be better.
Posted 22 Mar 2024 on HotelsCheck in started out great After we ate we came back and asked for an extra
Blanket for the couch bed for our daughters. Guy at counter was going to look and let me know. Came down later he straight ignored me standing there after he finished with a customer and disappeared in the back. Went and bought a quilt from Walmart.
Room was decent, pillows and bed sucked.
Breakfast was busy which is common but there wasn’t not enough room for people. A lot of people were taking food back to their rooms.
Not the worst hotel but not the best. Fair for a Hampton Inn I guess.
by A verified traveler
Pool Stinks/Deposit Mandatory
Posted 22 Mar 2024 on HotelsRoom was clean and comfortable. The pool had a horrible fish water smell. I reported to desk clerk and he replied no one complained before. Also, there is a mandatory DEPOSIT fee of $100 charged to card at the time of arrival.
by A verified traveler
Posted 15 Mar 2024
