Ratings based on 982 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 1 Jan 2025
It is a nice place to stay if you want spent tieme on Galleria.
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Alain, it’s wonderful to hear you had a great time at Courtyard Houston by The Galleria. We're glad our location suited your plans, and we hope to welcome you back soon!
by A verified traveler
Posted 1 Jan 2025
Great location, clean room, nice view from my room, and comfortable bed
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Omamuyouvwi, we're delighted you loved your experience at Courtyard Houston by The Galleria. It's fantastic to know you enjoyed the location, room cleanliness, view, and comfort of the bed. Looking forward to welcoming you back soon!
by A verified traveler
Posted 1 Jan 2025
It’s very nice
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Bilal, it’s wonderful to hear you had a great time at Courtyard Houston by The Galleria. We're looking forward to welcoming you back soon.
by A verified traveler
Posted 1 Jan 2025
The hotel was conveniently located near multiple shopping and dining options. Rooms were clean and well-maintained, as were the facilities in general. The indoor pool is great year-round, though a hot tub would have made it even better.
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Ching, we’re delighted you loved your experience at Courtyard Houston by The Galleria. Our prime location and well-kept accommodations are something we take pride in. It's great to hear you had a chance to enjoy the indoor pool as well. We hope to welcome you back soon!
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Customer Service, Hotel Management
Riad, we’re delighted you loved your experience at Courtyard Houston by The Galleria. Thank you for your feedback, and we hope to welcome you back soon!
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Ricardo, thank you for staying with us at Courtyard Houston by The Galleria. We're thrilled you enjoyed your visit and look forward to welcoming you back.
by A verified traveler
Posted 28 Dec 2024
The staff were great, courteous friendly and very helpful
Comment from Hotel Management
29 Dec 2024 by Customer Service, Hotel Management
Desmond, we are thrilled to hear you enjoyed your stay at Courtyard Houston by The Galleria. It’s wonderful to know our team members made a positive impression on you with their courteous and friendly service. We look forward to welcoming you back in the future!
by A verified traveler
Posted 25 Dec 2024
Did not have any issues very quiet and clean place
Comment from Hotel Management
26 Dec 2024 by Customer Service, Hotel Management
Aiden, thank you for staying with us at Courtyard Houston by The Galleria. We're delighted to hear you enjoyed a peaceful and tidy environment. We hope to welcome you back soon!
by A verified traveler
Posted 21 Dec 2024
Josh at front desk was very courteous and accommodating. The manager declined my request for a refund. I flew into Houston due to a family emergency and need to lodge closer to the hospital, but this was unimportant to the manger who refused to approve the request for cancelation. manager who.refused the
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Bernadette, it's good to know that Josh made a positive impression with his courteous and accommodating service. Situations like needing to be closer to the hospital can be challenging, and while policies are in place, concerns like yours are always taken seriously. Please consider reaching out to our management team directly. Your feedback is appreciated.
