Ratings based on 979 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Comfortable bed
by A verified traveler from Providence
Posted 20 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Was told at check-in at the beginning of the 3 night stay that the room would be cleaned and towels exchanged every other day. When we got back for the second night we found that the room had not been serviced - wife was able to go to lobby and get fresh towels but we were disappointed that they didn't do what they said they would. The hotel is definitely on the older side and not it the most desirable area but they do try to keep it clean. They should also provide a hot breakfast to be competitive with others.
Comment from Hotel Management
12 Nov 2024 by Niraj Patel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 6 Nov 2024
I reserved this place for the free breakfast for my 81 year old diabetic mother in law. She needs to eat often to keep her blood sugar levels low. But I was disappointed. I have NEVER been to a hotel that stopped serving breakfast at 8 am. She had to buy a crappie microwave egg burrito.
Comment from Hotel Management
6 Nov 2024 by Niraj Patel, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Niraj Patel, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
by A verified traveler
Posted 31 Oct 2024
Nice location good staff
Comment from Hotel Management
1 Nov 2024 by Niraj Patel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Mcallen
Posted 27 Oct 2024
The hotel was in average condition. Elevator was not working so we got lucky with a room un the 1st floor. Rooms could use and up date but overall it was ok for the one night stay!
Comment from Hotel Management
1 Nov 2024 by Niraj Patel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 20 Oct 2024
The staff is always great! This is the second time we’ve stayed here. It’s right off the expressway. There is a gas station next door. Easy car rental fill up. The rooms are clean. They also sell snacks, drinks, casual adult beverages. They have a restaurant. We did not try that though. But overall easy place to stay!
Comment from Hotel Management
21 Oct 2024 by Niraj Patel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 15 Oct 2024
People try to open my door at night time each day I stayed. The front staff lady was rude. I asked for a few necessities for the room and she replied " is that all you need! Because I dont want to keep making trips. "
I will not be staying here again.
Comment from Hotel Management
21 Oct 2024 by Niraj Patel, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
