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Best Western Plus Heritage Inn

3.0 star property
Hotel with free breakfast, in the vicinity of Port of Houston

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Heritage Inn

Reception
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Laundry room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
The price is P4,580
P5,359 total
includes taxes & fees
Feb 22 - Feb 23

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Quality Inn

Breakfast included
Parking included
Free WiFi
Air conditioning
7.0 out of 10, Good, (531)
The price is P3,803
P4,450 total
includes taxes & fees
Jan 24 - Jan 25
Quality Inn
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About the neighborhood

Map
Houston, TX

What's nearby

  • Port of Houston - 7 min drive
  • Daikin Park - 9 min drive
  • Shell Energy Stadium - 10 min drive
  • Toyota Center - 11 min drive
  • George R. Brown Convention Center - 11 min drive

Getting around

  • Cesar Chavez/67th Street Station - 9 min drive
  • Houston Station - 22 min drive
  • Houston William Hobby Airport (HOU) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Taquiria El Charro - ‬3 min drive
  • ‪Church's Chicken - ‬16 min walk
  • ‪Little Caesars Pizza - ‬3 min drive
  • ‪Dairy Queen - ‬14 min walk

About this property

Best Western Plus Heritage Inn

Hotel near Daikin Park
Located close to Port of Houston, Best Western Plus Heritage Inn provides a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • Express check-out, express check-in, and tour/ticket assistance
  • Smoke-free premises, a vending machine, and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 62 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with hydromassage showers and tubs or showers
  • 37-inch HDTVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Frequently asked questions

Does Best Western Plus Heritage Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Best Western Plus Heritage Inn?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Heritage Inn on Feb 22, 2025 start from P 4,579.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Heritage Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Heritage Inn?

Self parking is free at this property.

What time is check-in at Best Western Plus Heritage Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Heritage Inn?

Check-out is at 11 AM.

Where is Best Western Plus Heritage Inn located?

Located in Northeast Houston, this hotel is within 9 mi (15 km) of Port of Houston, Daikin Park, and Shell Energy Stadium. George R. Brown Convention Center and Toyota Center are also within 9 mi (15 km).

Best Western Plus Heritage Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 262 out of 577 reviews" "
Rating 8 - Good. 155 out of 577 reviews" "
Rating 6 - Okay. 64 out of 577 reviews" "
Rating 4 - Poor. 37 out of 577 reviews" "
Rating 2 - Terrible. 59 out of 577 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was excellent!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Viktor, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tamas

Stayed 1 night in Dec 2024

10/10 Excellent

Toneria

Traveled with partner
Staff and service was very good!
Stayed 1 night in Dec 2024

10/10 Excellent

ALEJANDRO

Stayed 3 nights in Nov 2024

8/10 Good

Olympia

Business traveler
Liked: Staff & service
Disliked: Cleanliness
My room smelled like mildew and the toilet had urine stains or rust stain but it was left unclean
Stayed 6 nights in Nov 2024

6/10 Okay

John, Houston

Business traveler, Traveled with family
Liked: Amenities
The first-floor carpet was not cleaned. You can see the tracks on the carpet. Need to have REAL eggs instead of those patty eggs. For the coffee get some Delight Hazelnut.
Stayed 1 night in Nov 2024

10/10 Excellent

Veronica, rio grande

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying here.
Stayed 1 night in Sep 2024

2/10 Terrible

kennesty

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my worst experience at a hotel in Houston. I paid the $100 and was told that I was refunded on my check out date 10/19 and I have yet to receive my refund. My room also had roaches I had to keep my bags on the tables .
Stayed 1 night in Oct 2024

8/10 Good

SWARNALATHA

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Oct 2024

8/10 Good

Adan, Greensboro

Liked: Cleanliness
Front desk staff no very professional and kinda rude.
Stayed 1 night in Oct 2024

6/10 Okay

Christopher A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My biggest complaint would be a sign stating no visitors. I understand not wanting to have people rent out the rooms for parties, but as a grown adult if I have somebody visit my room it's not their business. Most importantly when you make a reservation online that is not refundable, you are not informed of this. Totally ridiculous.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Bad experience overall
The front desk host was heavy set older woman who was very rude to me during my stay here. The lady made me feel very uncomfortable and berated me over breakfast. I was trying to grab food for my sick boyfriend when she walked up and gave me attitude for no reason and then proceeded to stare at me uncomfortably from the front desk as if I did something wrong which did not make me feel welcomed as a guest here. I didn't see her singling out any other guests when there were plenty of loud guests in the breakfast area and families with unattended children running around, but she had a problem with me grabbing food for my sick boyfriend. It didn't need to escalate to this level, but I did not appreciate the rude behavior this front desk person gave me for doing absolutely nothing wrong. We will not be returning to this hotel ever after this terrible experience we had. Also it is nowhere close to the convention center in Houston traffic.
Stayed 1 night in Oct 2024

10/10 Excellent

Jillian

Stayed 1 night in Oct 2024

4/10 Poor

Frank, Slidell

Room was descent except no USB plug, marijuana smell in elevator, check in was very slow
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Esperanza

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Horrible front desk service
The stay would have been much better and had I not expected the horrible customer service from I believe the front desk clerk Eva. She was very rude in her tone and delivery of responses. I felt as if I was a bother and irrelevant. As I was waiting on my bags I also overheard her on the phone with a customer and she displayed the same horrible customer service. From my understanding she has been there 18 years. I find it hard to believe that she hasn’t had any complaints. Had it not been for the younger clerk Merilyn I believe I would have left. She was extremely nice and apologized for my bad experience. I hope that the clerk gets held accountable for the horrible service if not consider a new career because she clearly seems miserable. It’s unfortunate that people like her represent your establishment.
Stayed 2 nights in Oct 2024

8/10 Good

Soha

Traveled with family
Disliked: Cleanliness, property conditions & facilities
it's a bit old
Stayed 3 nights in Sep 2024

8/10 Good

Clinton

Liked: Cleanliness
Slow service, slow check in
Stayed 1 night in Sep 2024

6/10 Okay

Kelly

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Rooms that faced the road were extremely noisy due to the high volume of traffic on the major road. The hotel is along the access road and has an interstate pedestrian bridge right next to it. The AC in Room 211 left the room smelling musty. The odor was very strong The clothes left on the chair by the AC overnight were wet in the morning and the moisture warped a book that was left on the nightstand. The check-in clerk was on her phone and did not immediately greet me as I was standing at the desk. She gave us no information when we checked in such as the location of the room- the best door to enter to get to our room, details about only one way in and out of the back gated parking lot, where the elevators were, what time breakfast was served, or the Wifi password. I have no idea who trained her, but she failed to do her job with our check-in. She did not mention ANY of that important information. Breakfast was good. The covers on the bed were too thin and the bed was rock hard. I would not recommend this motel for more than one night.
Stayed 1 night in Sep 2024

8/10 Good

Abel

Traveled with partner
The requirement to place $100 incidental is reflection of the types of clientele they serve. The room was adequate and we did have a safe stay with no issues.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Sep 2024

2/10 Terrible

Maribel

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Got double charged for the room. Called yo get an address since the Expedia app was giving me something different and was told they couldn’t give me the address. When I finally was given a key there was someone in my room and was told by the receptionist that the door was probably left open and someone went in there…
Stayed 1 night in Aug 2024