Ratings based on 301 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
The management staff did well in accommodating my request.
Comment from Hotel Management
19 Nov 2024 by Management, Hotel Management
Hello, and let me first thank you for choosing to stay with us at the Americas Best Value Inn near IAH and Deerbrook Mall. Customer service should always be a priority and I am happy to hear that our staff was able to meet your requests. We hope to see you again soon!
by A verified traveler
Posted 18 Nov 2024
It was ok no internet
Comment from Hotel Management
18 Nov 2024 by Management, Hotel Management
Hello, and thank you for your review. Although it was out of our control, our internet service provider was definitely struggling to keep us up and going.
by A verified traveler from houston
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Management, Hotel Management
Thank you very much for your positive review. Truly appreciated.
by A verified traveler
Posted 8 Nov 2024
Grate service
Comment from Hotel Management
10 Nov 2024 by Management, Hotel Management
Thank you very much!!
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Management, Hotel Management
Thank you. We appreciate your honest review and will continue to strive to be better. We hope that next time we are able to earn a higher grade next time.
by A verified traveler
Posted 14 Oct 2024
Great
Comment from Hotel Management
21 Oct 2024 by Management, Hotel Management
Thank you very much for the compliment! Hope to you see you again soon.
by A verified traveler
Posted 3 Oct 2024
Nice quick stay!
Comment from Hotel Management
21 Oct 2024 by Management, Hotel Management
Thank you very much!
by A verified traveler
Posted 30 Jun 2024
Comment from Hotel Management
15 Jul 2024 by Barbara, Hotel Management
Hey, Francesca! Thank you so much for the positive rating and for taking your valuable time to share the review with us. We are going to try to make sure your future visits are nothing less than perfect. Have a wonderful day ahead. Regards, Barbara
by A verified traveler
Terrible experience
Posted 29 Jun 2024 on HotelsNo air conditioning
Comment from Hotel Management
15 Jul 2024 by Barbara, Hotel Management
Hi, Justin! Thank you for the suggestion. We checked this property, this facility is currently unavailable with the hotel. We have duly noted your feedback for future consideration. Have a wonderful day ahead :) Regards, Barbara
by A verified traveler
Posted 23 Jun 2024
Is not what uou guys have in rhe pictures
Comment from Hotel Management
28 Jun 2024 by Maria, Hotel Management
Apologies for the inconvenience caused, Jose! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Maria
