Ratings based on 992 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
It was convenient
Comment from Hotel Management
26 Nov 2024 by ABVI, Hotel Management
Thank you for your kind words! We're thrilled to know you found your stay convenient. We aim to make every visit enjoyable and would love the chance to welcome you back again soon!
by A verified traveler
Posted 25 Nov 2024
Convenient
Comment from Hotel Management
25 Nov 2024 by ABVI, Hotel Management
Thank you for the reviews and kind words. Hope you enjoy your stay here.
by A verified traveler
Posted 11 Nov 2024
The feeder road to get to this hotel was closed. They had a barricade that we had to drive around to get to it once it took us a back way to get there. It had apparently caught on fire at some point and was still being fixed. The room itself was clean. No coffee pot in the room. The shower curtain had a hole in it. They had coffee, cereal, and muffins in the foyer of the office. My husband got up several times to check on our car because we didn’t feel like we were in a great part of Houston. Overall, if you just needed a bed and shower, it was definitely affordable. We will be spending the extra money to stay elsewhere next time.
Comment from Hotel Management
11 Nov 2024 by ABVI, Hotel Management
Thank you for sharing your experience with us. We're glad you found the room clean and appreciated the coffee and breakfast items we provided. We’re currently addressing the necessary repairs from past incidents, and we apologize for any inconvenience this caused during your stay. Your feedback regarding the amenities and safety is valuable, as it helps us make targeted improvements for a better guest experience.
by A verified traveler
Posted 3 Nov 2024
Owner was very kind and hospital. Its under exterior renovation but the room inside was perfect, clean. The bedding smelt like fresh laundry,
Comment from Hotel Management
3 Nov 2024 by Shivam, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us and that you felt comfortable in the room. We're glad you loved the freshly laundered bedding—it’s always our goal to make our guests feel right at home! And thank you for understanding about the renovations! We're working hard to enhance the exterior, so it’ll be even more welcoming on your next visit. We look forward to hosting you again soon and appreciate your warm review! Safe travels!
by A verified traveler
Posted 1 Nov 2024
It is a Motel. My sheets were dirty. The window box ac unit it was loud. The mattress almost sank to the floor. I guess considering the short stay I could have slept in car car in the hospital parking lot. The stink of stunk was almost unbearable. Curbs are broken down huge trip hazards. The lights in parking are huge and bright which were a plus for vandalism deterrent.
Comment from Hotel Management
2 Nov 2024 by Shivam, Hotel Management
Thank you for sharing your detailed feedback. We apologize for the discomfort you experienced with cleanliness, the AC unit, and the condition of the room. Your comments on maintenance and safety are crucial, and we will address them with our team to improve our accommodations. We appreciate your honesty and thank you for helping us work towards a better stay experience for our guests.
by A verified traveler
Posted 30 Oct 2024
War worth the money
Comment from Hotel Management
30 Oct 2024 by ABVI, Hotel Management
Thank you for your kind words. Hope you like your stay here.
by A verified traveler
Posted 11 Oct 2024
Under renovation and people talking loudly
Comment from Hotel Management
12 Oct 2024 by Shivam, Hotel Management
We apologize for any inconvenience caused by the renovations and noise. We appreciate your understanding and hope to provide a more peaceful experience on your next visit.
by A verified traveler
Posted 19 Sep 2024
Reasonable price close to City center. Room had an odd smell. Very basic amenities. Road construction makes walking to some bars and restaurants difficult. Food Mart close by to bring in meals.
Comment from Hotel Management
19 Sep 2024 by Shivam, Hotel Management
Thank you for your review. We're glad you found the location convenient and the price reasonable. We apologize for the issues you experienced and appreciate your feedback. We'll work on improving for future guests.
by A verified traveler
Posted 17 Sep 2024
would not come back
Comment from Hotel Management
19 Sep 2024 by Shivam, Hotel Management
Thank you for your feedback, Phuong. We're sorry to hear that your stay didn't meet your expectations. We appreciate your comments and will work on improving our services.
by A verified traveler
Posted 10 Sep 2024
Great place, location and price
Comment from Hotel Management
10 Sep 2024 by Shivam, Hotel Management
Thank you! We’re glad you found the place and price to your liking. Let us know if you need any further information or assistance!
