Ratings based on 810 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Easy distance walking to event at Toyota centre n restaurants
Comment from Hotel Management
24 Nov 2024 by Customer Service, Hotel Management
Christine, thank you for staying with us at AC Hotel by Marriott Houston Downtown. It's wonderful to hear you found the location convenient for exploring nearby events and dining options. We're looking forward to welcoming you back.
by A verified traveler
Posted 17 Nov 2024
Outstanding customer service and very big rooms.
Comment from Hotel Management
18 Nov 2024 by Customer Service, Hotel Management
Ackeem, thank you for staying with us at AC Hotel by Marriott Houston Downtown. We are thrilled you enjoyed our exceptional service and spacious rooms. We're looking forward to welcoming you back!
by A verified traveler
Posted 12 Nov 2024
Smells good
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Fantasia, thank you for staying with us at AC Hotel by Marriott Houston Downtown. We're thrilled you enjoyed your experience and appreciated the atmosphere. We look forward to welcoming you back!
by A verified traveler
Posted 6 Nov 2024
friendly staff
Comment from Hotel Management
6 Nov 2024 by Ed Luebano Front Office Manager, Hotel Management
Dear Stephanie, Thank you for taking the time to share your feedback about your stay. We’re delighted to hear about your experience at AC Hotel by Marriott Houston Downtown. We appreciate you choosing to stay with us and hope to see you again in the future.Sincerely,
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Customer Service, Hotel Management
Jimmy, we're glad you enjoyed your stay at AC Hotel by Marriott Houston Downtown! Looking forward to welcoming you back soon!
by A verified traveler
Posted 29 Oct 2024
The parking is the only downside to this hotel. Quite expensive.
Comment from Hotel Management
30 Oct 2024 by Customer Service, Hotel Management
Alejandro, we appreciate your feedback! While we’re glad to hear you enjoyed your stay, we understand that parking costs can be a concern. Our team members are continuously exploring ways to enhance the overall experience for our guests. We hope to welcome you back soon!
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Customer Service, Hotel Management
Charles, we’re so glad to receive your perfect rating for AC Hotel by Marriott Houston Downtown! We can't wait to welcome you back soon.
by A verified traveler
Posted 28 Oct 2024
Great
Comment from Hotel Management
28 Oct 2024 by Customer Service, Hotel Management
Jakob, we’re thrilled to hear about your wonderful experience at AC Hotel by Marriott Houston Downtown! Our team members work hard to ensure each guest has a great stay, and we look forward to having you stay with us again.
by A verified traveler
Posted 27 Oct 2024
Friendly staff walking distance to everything
Comment from Hotel Management
27 Oct 2024 by Cotton, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 26 Oct 2024
Beautiful property, near lots of restaurants, friendly staff
Comment from Hotel Management
27 Oct 2024 by Cotton, Hotel Management
Thank you for staying with us!
