Ratings based on 13 Verified Reviews

3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 28 Sep 2019 on Hotels
The place wasn't as clean and comfortable as it's shown in the pictures.
Comment from Hotel Management
28 Sep 2019 by Guest Relations, Hotel Management
Our hotel is serviced daily in all areas and the team available for anything extra you need. We thank you for your time and feedback
3 out of 5
by A verified traveler

one night in Houmt Souk

Posted 21 Aug 2019 on Hotels
I stayed only one night at this hotel to visit Houmt Souk and see the area, the hotel was clean and front receptions were friendly, internet connection was good. the only issue was the smoking smell where I booked non smoking room
Comment from Hotel Management
29 Aug 2019 by Guest Relations, Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

Basic hotel in a great location

Posted 8 Oct 2018 on Hotels
Basic hotel but served the purpose. Perfect location, a block from the souk, close to the bus station and taxi stand, and within walking distance of everywhere I wanted to go within Houmt Souk. Breakfast could be a bit more extensive but it was adequate. Staff was very friendly and welcoming. Note that this hotel should be chosen if you want the experience of being right in the center of town and having the local experience, which is why I came to Djerba. If you want a beach resort, choose another property.
Comment from Hotel Management
25 Oct 2018 by Maher Brahem - Guest Relations Manager , Hotel Management
We thank you for your comments We are glad that you loved our hotel , location , staff , breakfast We do our best to make you statisfied and happy We are looking for welcoming you in your next visit to Djerba
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2014 on Hotels
3 out of 5
by A verified traveler

Posted 12 Jun 2019 on Hotels
Comment from Hotel Management
14 Jun 2019 by guest relations, Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

Posted 19 Apr 2019
Hôtel très propre, personnel très accueillant et serviable
Comment from Hotel Management
3 May 2019 by Maher - Revenue Manager , Hotel Management
Nous vous remercions d'avoir prit le temps de partager vos impressions suite à votre dernier séjour chez nous Nous sommes ravis d'apprendre que vous avez passé des bons moments chez nous et que vous avez aimé nos chambres propres et personnel Nous espérons vous accueillir dans votre prochaine visite à Djerba
5 out of 5
by A verified traveler from rennes

Posted 20 Feb 2019
Etablissement bien situé dans la ville d' Houm souk ; facile pour se promener dans la médina Mais il y a une grave erreur de localisation : cet hotel n'est pas à Fatou et c'est tant mieux ! il est mal situé aussi sur les cartes Expédia !
Comment from Hotel Management
3 Mar 2019 by Guest, Hotel Management
Merci beaucoup pour vos commentaires très justes et bien écrits. Nous allons vérifier la carte et merci de nous l'avoir signalé.
5 out of 5
by A verified traveler

Posted 7 Jan 2019
立地が良いホテル。アーリーチェックインにも快く対応してくれた。
Comment from Hotel Management
16 Jan 2019 by Maher - Guest Relations Manager , Hotel Management
ご意見をお寄せいただきありがとうございます 私達は私達のホテルを愛し、私達とのあなたの滞在を楽しんだことに注意してうれしいです 次回のジェルバ訪問で、皆様をお迎えすることを楽しみにしています。
3 out of 5
by A verified traveler

Pas mal

Posted 27 Dec 2018 on Hotels
Accueil très chaleureux. Chambre propre et confortable pour le prix. Par contre petit déjeuner incomplet. Et pas terrible. Pas de chocolat chaud pain au chocolat inmangeable jus d orange pas terrible. Personnel trop bruyant au petit déjeuner. Parle fort et change de place les tables sans les lever...
Comment from Hotel Management
29 Dec 2018 by Maher - Guest Relations Manager , Hotel Management
Au nom de toute l'équipe de Le Grand Hotel Djerba , nous vous remercions d'avoir prit le temps de partager vos impressions suite à votre dernier chez nous Nous sommes ravis d'apprendre que nos chambres , accueil ont répondu à vos attentes Nous avons bien noté votre avis concernant le petit déjeuner et nous nous efforçons à l'améliorer Nous espérons vous accueillir de nouveau lors de votre prochaine visite à Djerba
2 out of 5
by A verified traveler

Posted 23 Dec 2018 on Hotels
besoin absolument necessaire de changer la literie
Comment from Hotel Management
29 Dec 2018 by Guest Relations Manager , Hotel Management
Nous vous remercions pour votre feedback
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