Ratings based on 572 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dallas
Posted 28 Sep 2024
New building
by A verified traveler
Posted 27 Sep 2024
Best location within the historical site. Beautiful because of the garden and the lake.
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 23 Sep 2024
Great location to Cleveland Clinic
The restaurant/lounge was not open til 11:00 pm as posted
by A verified traveler
Posted 23 Sep 2024
Staff members very nice
by A verified traveler
Posted 18 Sep 2024
by A verified traveler
Posted 17 Sep 2024
Need more staffing at night
by A verified traveler
Posted 16 Sep 2024
We walk to the Cleveland Art Museum which was further then we thought !
by A verified traveler
Posted 11 Sep 2024
Check in was confusing. Had to give my card for incidentals only to check out and said I never gave my card. Also, first time I ever had to pay for parking at a hotel. Unbelievable. Definitely not worth the price of the accommodations.
Comment from Hotel Management
14 Sep 2024 by Brett Wolff, GM, Hotel Management
Thank you for your feedback. We hope to welcome you again.
by A verified traveler
Posted 6 Sep 2024
It is a very clean property. It is very conveniently located to the Cleveland Clinic Main Campus. We were able to easily walk to and from our appointments.
Breakfast was included which made mornings very convenient.
Comment from Hotel Management
8 Sep 2024 by Brett Wolff, GM, Hotel Management
Thank you for staying with us! We hope to be of service again!
