Ratings based on 978 Verified Reviews

3.8 out of 5
81% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2024
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Convenient location to sky train night life The beds are a little uncomfortable
4 out of 5
by A verified traveler from west friendship

This traveler left a rating score only Posted 9 Nov 2024
4 out of 5
by A verified traveler

Posted 6 Nov 2024
across the street from nana plaza, 15 sec walk
4 out of 5
by A verified traveler

Posted 2 Nov 2024
The room service was not very good as in the actual food but the service itself was excellent
5 out of 5
by A verified traveler

Posted 10 Oct 2024
All okay
5 out of 5
by A verified traveler from White Rock

Posted 8 Oct 2024
Close to BTS and entertainment centre
4 out of 5
by A verified traveler

Posted 3 Oct 2024
This is Nana hotel across the street from Nana plaza, so dont expect Hyatt level or standards here. Having said that, i have been staying here on short Bangkok trips for many years and have always found the hotel suited my needs. The staff are courteous in my experience and the rooms themselves, while dated, are perfectly functional and clean.
5 out of 5
by A verified traveler

Posted 23 Sep 2024
Everything you need is close by.
1 out of 5
by A verified traveler from La Grange Park

Posted 18 Sep 2024
I checked in and never slept here or even move my bags inside. There were roaches inside the bathroom. I canceled my remaining days there and requested to get a refund. Expedia team allegedly failed to get into contact with the manger there to authorize the refund. I don’t believe Expedia even attempted. They offered $20 credits for a $100 payment. This is unacceptable. Give me my money back in full.