Ratings based on 1,992 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
Staff was great
by A verified traveler
Posted 3 Dec 2024
Roof top pool and bar
Comment from Hotel Management
3 Dec 2024 by Hotel Mio Vallarta, Hotel Management
Hi Barbara, we love to know that your visit was excellent, thanks to our #Unique&Different mood, the Rooftop and its views of Puerto Vallarta .Have a great day and unique moments.
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Hotel Mio Vallarta, Hotel Management
Es grandioso saber que disfrutaste de una visita perfecta, gracias a nuestro mood Unique&Different, instalaciones y la atención de nuestros compañeros. Ten un grandioso y genial día!
by A verified traveler
Posted 2 Dec 2024
Location
Comment from Hotel Management
3 Dec 2024 by Hotel Mio Vallarta, Hotel Management
Hi Michel, it's great to know that your visit was great, in the company of our Unique&Different mood, amenities and location .We wish you a great day.
by A verified traveler
Posted 2 Dec 2024
Location
Comment from Hotel Management
3 Dec 2024 by Hotel Mio Vallarta, Hotel Management
Hi Michel, it's great to know that your visit was great, in the company of our Unique&Different mood, amenities and location .We wish you a great day.
by A verified traveler
Posted 1 Dec 2024
Like location for access to both airport and downtown. Nice to be able to use beach pool and beach access although that information isn’t widely shared
Comment from Hotel Management
3 Dec 2024 by Hotel Mio Vallarta, Hotel Management
Hi David, it's great to know that your visit was great, in the company of our Unique&Different mood, amenities and location .We appreciate the feedback you share with us, we will make the necessary changes to improve. We wish you a great day.
by A verified traveler
Posted 1 Dec 2024
The website says laundry service. It wasn’t working and never got repaired
Comment from Hotel Management
3 Dec 2024 by Hotel Mio Vallarta, Hotel Management
Hi Robert We will make the proper correction to avoid confusion in your future bookings, have a great day.
by A verified traveler
Posted 30 Nov 2024
Everything about this property is amazing! Gabriella kept our room spotless, the entire hotel is impeccable. The proximity to a grocery store, mall and many restaurants, make this property an ideal place to stay.
The pool area was great with friendly staff and no people rushing to “save” seats as happens all the time at AI. The only area for improvement IMO is the tiles in the pool are falling off everywhere. I think improvement could be made with the music around the pool, perhaps it could start a little later in the day and turn down a little so you can converse with people and not having to raise your voice.
I would highly recommend, we booked our return trip!
Comment from Hotel Management
3 Dec 2024 by Hotel Mio Vallarta, Hotel Management
Hi Tara, thank you for sharing your review .We love to know that your stay with us was pleasant, thanks to our Unique&Different mood, location, facilities, amenities and the attention of our colleagues, especially Gabi, but you had a situation that made your visit uncomfortable. We continue to make changes and improvements to make your next visit much more enjoyable.We hope you have a great day.
by A verified traveler from Toronto
Posted 30 Nov 2024
The property is in a good location and provides good value and the staff was great!
The room windows are single glazed, therefore you can hear all the outside noise quite clearly like street traffic, etc. It was as if the windows were wide open when they were not, so light sleepers be aware…
Comment from Hotel Management
3 Dec 2024 by Hotel Mio Vallarta, Hotel Management
Thank you for sharing your review Allan. We love to know that your visit with us was excellent thanks to our location, facilities and the attention of our colleagues .Have a great day and unique moments.
by A verified traveler
Posted 29 Nov 2024
Like that it's adults only, beds are comfortable.
Didn't like the loud techno music at the rooftop pool, it's always the same and geared toward 20 somethings who were the minority. They also need to give 4 kingsize pillows in the rooms with kingsize beds, comfortable pillows would make the experience a lot better.
They lost 1 star for the techno music at the pool, otherwise 5 stars.
Comment from Hotel Management
3 Dec 2024 by Hotel Mio Vallarta, Hotel Management
Hi Blair, thank you for sharing your review .We love to know that your stay with us was enjoyable, thanks to our Unique&Different mood, amenities and facilities, but you had a situation that made your visit uncomfortable, we will make the corresponding review and the necessary changes to improve your future visits.We hope you have a great day.
