Ratings based on 9 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
Strange Hotel with rude staff in middle of nowhere
Posted 23 Oct 2017There are no billboard signs or even a sign that direct you to the hotel. You would be lost completely even if you reached near the hotel & yet you would not find it unless you walk down or drive down a path which has no signs posted for hotel. Even other guests had the same problem trying to find the hotel. The front desk staff called Petra is a really rude woman. I don't think they employ people with any professional training to serve guests in hospitality industry. They probably employ people from surrounding village. They have no clue about professionalism and "can do attitude" to make the guest stay pleasant and comfortable!! She was so rude that she did not even look at me whilst talking to me or in response to my queries. When pointed out, started to give out lame excuses. At 6:15am needed an iron & said I would need to wait till 7:15am for chambermaid to come. I needed to leave hotel by 7:20. There was no empathy or urgency from the woman that guest needs iron urgently! After pointing out that hotel should not advertise itself on UK or USA websites if it can't provide basic amenities!! She did bring iron in few minutes from somewhere but made me feel guilty that she had to bring it from some other guest!! There was no need for that!! I asked where do I iron clothes, on carpet?! In response to which she brought ironing board in other few minutes!! Such a difficult and obstructive woman she was. Breakfast quality was disgraceful. Insect was crawling on table
Comment from Hotel Management
25 Nov 2017 by JANA VLKOVÁ, Hotel Management
Dear Sirs,
thank you for your stay in our hotel.
We are pleased we could welcome you among our guests. We would like to thank you for your review, your opinion really matters to us.
We are really sorry what happened, we have already spoken to our collegue Petra and your review has our director, who should know what is missing and what improve. Guest satisfaction and making their stay in our hotel a memorable experience is very important to us.
Have a nice day!
by Rolf from Vancouver
Quiet airport convenient hotel.
Posted 4 Nov 2015 on HotelsVery clean but plain modern decor in what appears to be new building. Good quiet hotel near the airport , but not much around it apart from a sports club where dinner is OK.
by A verified traveler
Posted 4 Jan 2019 on Hotels
Ottimo hotel pulito camere grandi servizio buono un po fuori Praga ma comunque ok
by A verified traveler from Hamburg
Schönes und ruhiges Hotel
Posted 6 Oct 2017Kostenlose Parkplätze und eine sehr ruhige Lage in Stadtnähe. Gut geeignet als Startpunkt um Prag und die Umgebung zu erkundigen. In der Nähe befinden sich P&R Parkplätze.
Comment from Hotel Management
25 Nov 2017 by JANA VLKOVÁ, Hotel Management
Wir bemühen uns sehr, die Dienste des Hotels SPORTHOTEL BŘVE HOSTIVICE ständig zu verbessern, daswegen werden wir Ihre Bemerkungen willkommen,
Wir bedanken uns für Ihre Mühe und Zeit, die Sie mit der Rezension verbracht haben.
Recommended
for Everyoneby A verified traveler from Iffezheim
Klein aber fein
Posted 18 Sep 2017Zum Anfang an, haben sie versucht uns ein Zimmer zu geben, wo die Badtür gefehlt hat, mit Begründung, dass wir Last Minute gebucht haben, und es sei kein Zimmer für 2 Nächte frei gewesen, Nach dem ich gesagt habe, dass ich wo anders hin gehe, würde für uns ein Zimmer gefunden. In ganzem war ein schönes Hotel, sauber und leise. Das Frühstück war auch ausreichend. Ich würde dieses Hotel nochmal buchen.
Recommended
for Everyoneby A verified traveler from Sachsen
Tolles neues Hotel
Posted 17 Apr 2017
Pros: Die Ruhe
wir waren beim Prager Handball-Cup. Das Hotel war super, Frühstückk war o.k. Der einzige Mangel waren fehlende Ablagemöglichkeiten im Bad. Da war nix. Aber das wird bestimmt noch nachgerüstet, Platz ist genug.
by Stefan
Posted 8 Jan 2017 on Hotels
by A verified traveler
Posted 7 Nov 2016 on Hotels
Recommended
for Everyoneby A verified traveler
Posted 3 Jan 2016
Tolles Preis Leistungsverhältnis. Für einen Ausflug nach Prag oder Übernachtung in Flughafen Nähe absolut zu Empfehlen.
