Ratings based on 141 Verified Reviews

3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Sep 2024
the service and people were a refreshing change to the standard bed and breakfast. Would gladly stay anytime that we are in the area
3 out of 5
by A verified traveler

Posted 29 Jul 2024
The property was in need of refurbishment. Room and bedding clean but the shower cubicle was in need of a deep clean. Breakfast was very good but served from 8am which was too late to accommodate us on the first day of our stay
5 out of 5
by A verified traveler

Posted 27 Jun 2024
Well situated for the park and shopping areas. There was good amount of parking available too. Staff were very helpful & friendly too
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2024 on Hotels
4 out of 5
by A verified traveler

Posted 15 Mar 2024
Check in experience very unfriendly and not welcoming. Breakfast was very good and very lovely service
1 out of 5
by A verified traveler

Disappointed

Posted 5 Dec 2023 on Hotels
It’s been over 6 weeks since I was supposed to stay at this hotel and I am still waiting for my refund from hotels.com / the hotel. I had booked 2 rooms on 2 separate bookings and 1 of those did not get through to the hotel, despite the fact I had the confirmation from hotels.com and I booked 2 months in advance. The lady at reception, while pleasant, was not the receptionist and had to call the manager John to deal with us, it transpired the hotel was full so we only had the 1 room. We had to make alternative arrangements. John agreed to refund the room we had there as we weren’t going to use it, however, said we had to do through hotels.com because he didn’t know how to work “internet things”. I immediately contacted hotels.com and they have been so unhelpful I am still waiting for my £85 back. In the time we were at this hotel: 1) some paramedics barged in looking for someone who’d made a call and it was chaotic and no one at reception knew anything about it. 2) a lady carrying a 1/2 bottle of vodka stumbled in. I felt like I was in an episode of faulty towers
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 15 Oct 2023
Comfortable beds. Value for money. Very welcoming
5 out of 5
by A verified traveler

Posted 10 Oct 2023
Nice large room and good breakfast, staff friendly.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2023 on Hotels
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