Ratings based on 66 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Although the staff was great, the property is old and tired. The attempt to update falls short, very short. TV did not work. Shower was barely warm. Tile floor (entire floor) was dirty (not easy to keep clean). Again, not the fault of Staff, property is just worn out!
by A verified traveler
Posted 15 Sep 2024
The guy at check-in (9-14-24) couldn’t answer basic questions, citing “it had been a long day”. Room was full of bugs and even dirty towels in the bathroom from the stay prior. We asked about checking out before the lobby opens because of early morning plans, and was told to drop the room keys in the drop box. At check out time, we were called numerous times from the front desk mentioning we were getting charged another night. We mentioned we followed instructions of the front desk, the check-in lady on 9-15-24 said she would have to follow up with us….
10 out of 10 won’t be staying here again, especially for $120 a night.
by A verified traveler
Horseshoe Bend, AR
Posted 12 Aug 2024 on HotelsStay was not too good. It appeared the bathroom in our room had been remodeled and was nice, but the carpet had not been replaced in many years. Breakfast was lack luster, pop tart and packaged honey bun. Coffee was okay.
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 29 Apr 2024
The picture that we saw did NOT remotely look like the room we got. When you opened the door, the room just smelled "old"
Random mismatched bedding on the bed was odd.
TV wasn't working properly.
Just gave a very creepy vibe so we ended up not staying
Comment from Hotel Management
30 Apr 2024 by RG, Hotel Management
We are very sorry for your experience. We are in the process of renovating our rooms.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by RG, Hotel Management
We are sorry for your experience. We are in the process of renovating our rooms.
by A verified traveler
Posted 1 Apr 2024 on Hotels
by A verified traveler
Posted 22 Nov 2023
Upon pulling up to the hotel, cats everywhere. Was unable to pull up to front entrance because of it. We then enter our room where there are dead bugs everywhere. No toilet paper, Kleenex shoved in holder. Had to got front desk to ask for TP. Room appeared to not have been serviced! Stains on bedsheets, toilet bowl had poop all over inner rim, bugs and debris under bed, cobwebs all over, toiletries covered in filth and under chair was a spider nest and egg sacs. We asked for a new room. She grabbed her cane, pops a cigarette in her mouth, then grabs her electric cart to show us another room. This room was worse….live bugs crawling all over! She tells us if we want to go somewhere else she can reimburse our stay. Mentioned another hotel/resort down the road but have a minimum night requirement. Also informed us that they let maintenance guy go and some cleaning staff go the previous day and therefore closed their other building. With no choice we stayed the night after running to the Family Dollar to buy new bedding/pillows and cancelled our 2nd night. We avoided the continental breakfast which consisted of cereal thrown in Tupperware containers. The whole experience was so repulsive, could not even sleep with fear of bugs all over. This hotel needs to be shut down. Never have we experienced something so horrific!!!!!!
by A verified traveler
Posted 26 Apr 2023
by A verified traveler
Posted 22 Apr 2023
Absolutely in a beautiful and quiet location.
Comment from Hotel Management
22 Apr 2023 by Robbie, Hotel Management
We are so happy that you enjoyed your stay. Come see us again!
