Ratings based on 470 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024
Nice
Comment from Hotel Management
16 Sep 2024 by Dev Patel, Hotel Management
Dear David. Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We're happy to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. I am happy to hear that you have enjoyed comfortable bed, pool and our breakfast. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon! Best regards, Dev Patel
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Dev Patel, Hotel Management
Dear Vanessa. Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We're happy to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon! Best regards, Dev Patel
by A verified traveler
Posted 9 Sep 2024
It was nice but being there for 2 weeks it wasn't an enjoyable stay it was just a place to sleep
Comment from Hotel Management
9 Sep 2024 by Dev Patel, Hotel Management
Dear Nancy,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.Sincerely,Dev Patel
by A verified traveler
Posted 5 Sep 2024
Great building. Friendly staff. Quiet. Good sized room. I'd stay again.
Comment from Hotel Management
6 Sep 2024 by Dev Patel, Hotel Management
Dear Sue,Thank you for taking the time to fill out online survey for Days Inn & Suites by Wyndham Horn Lake/ Graceland area with such positive feedback! I am happy to hear that you have enjoyed your stay at our clean and comfortable hotel. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Sincerely,Dev Patel
by A verified traveler
Posted 31 Aug 2024
Facility was clean. Staff was friendly.
Comment from Hotel Management
2 Sep 2024 by Dev Patel, Hotel Management
Dear Janice,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We're happy to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon! Best regards,Dev Patel
by A verified traveler
Posted 23 Aug 2024
we had bed bugs in our bed. This was the worst experience ever.
Comment from Hotel Management
27 Aug 2024 by Dev Patel, Hotel Management
Dear Tierney,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.Sincerely,Dev Patel
by A verified traveler
Posted 9 Aug 2024
The room was clean and comfortable. The air conditioner was really loud and the breakfast didnt have too many options but there were lots of restaurants around. It was very quiet and in a safe area.
Comment from Hotel Management
10 Aug 2024 by Dev Patel, Hotel Management
Dear Pamela, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We're happy to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay.Thank you for brining noise issue to our attention. I do apologies for that. we have resolved it.We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon! Best regards, Dev Patel
by A verified traveler
Posted 9 Aug 2024
Petit dejeuner simple
Propreté du sol à revoir
Comment from Hotel Management
10 Aug 2024 by Dev Patel, Hotel Management
Dear Burtin,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.Sincerely,Dev Patel
by A verified traveler
Posted 8 Aug 2024
My wife and I arrived late (11:30) but still had prompt, polite service from the desk clerk. When we made the reservation, we had asked for a room on the top floor, and this request was honored.
The room was clean and quiet.
Though the breakfast offering the next morning did not offer much protein (yogurts and peanut butter cups were it), it was still fine. This location had an automated pancake maker, which was a bit different than the often-seen waffle makers.
Overall, the hotel much our needs perfectly as we were on the road again early the next morning.
Comment from Hotel Management
10 Aug 2024 by Dev Patel, Hotel Management
Dear Scott,Thank you for taking the time to fill out online survey for Days Inn & Suites by Wyndham Horn Lake/ Graceland area with such positive feedback! I am happy to hear that you have enjoyed your stay at our clean and comfortable hotel. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Sincerely,Dev Patel
by A verified traveler
Posted 6 Aug 2024
Comment from Hotel Management
10 Aug 2024 by Dev Patel, Hotel Management
Dear Allegra, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We're happy to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon! Best regards, Dev Patel
