Ratings based on 512 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
It was ok for the price. It was maximum a 3 star serviced apartment. The pool was nice.
by A verified traveler
Posted 25 Nov 2024
I always stay here for business trips, Great pool and steam room, Gym is ok, needs an update of equipment. 3min drive from Hope Island restaurants and bars, Spacious apartments.
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 25 Nov 2024
Over all it was a beautiful place to stay and I really wish I'd booked a few extra nights here as it was so enjoyable!
Very spacious and open, with modern appliances.
There was a couple of very small issues that I noticed, but nothing that really imapacted the quality of the stay. (Screws where things has previously been hung up, small chip in toilet lid, etc). The only real negative thing was that we couldn't find a manual to help us operate the oven.
I would definitely stay here again though!
by A verified traveler
Posted 9 Nov 2024
Great stay, close to all we needed and lovely to come back to during the day. Spacious living area and great kitchen facilities. Look forward to returning one day
by A verified traveler
Posted 13 Oct 2024
Smooth checkin and very clear instructions given about how to do things.
We loved our apartment and our ahort stay there. We used the gym, pool and spa facilities. I wish we could have stayed longer.
Comment from Hotel Management
14 Oct 2024 by Liz, Hotel Management
Thanks Andrea for the full score review!We hope to see you again soon.
by A verified traveler
Posted 11 Oct 2024
the bed mattress need urgent replacement as not in condition to be used
Comment from Hotel Management
14 Oct 2024 by Liz, Hotel Management
Dear Renato,Thanks for your feedback. We will communicate with owner about the upgrade.
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Liz, Hotel Management
Thanks Amy.
by A verified traveler
Posted 19 Aug 2024 on Wotif
Great value
Excellent property
Comment from Hotel Management
3 Oct 2024 by Aurora, Hotel Management
Thank you for your kind words! We're thrilled you had a great stay and look forward to welcoming you back!
by A verified traveler
Posted 19 Aug 2024 on Wotif
The unit was not very clean. The single beds in the second bedroom are like sleeping on metal. There is a smell in both bathrooms. I think the drains need draino.
Comment from Hotel Management
3 Oct 2024 by Aurora, Hotel Management
Thank you for your feedback, and we apologize for the cleanliness and maintenance issues you encountered. We'll be addressing the concerns about the beds and the smell in the bathrooms right away. Your comments help us improve, and we hope to provide you with a more comfortable stay in the future.
