Ratings based on 372 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
We checked in instantly moved to another room then left and so far, no refunds.. junkys, cigarette smoke, deceptive pictures.. I wouldn't use the pool even if it was operational which it was not. Avoid this place at all cost, condemnable. I will likely take it to the CRT..
Comment from Hotel Management
25 Dec 2024 by Manager Mia, Hotel Management
Hello Cameron,I apologize for leaving a negative impression on you .First about refunds, we welcome them at any time. Please contact Expedia customer service. Second ,we don't have drugs or deceptive pictures ,and we require guests to provide their ID before you check in ,we have 24 Hour employee monitoring to ensure you safety .
by A verified traveler
Posted 13 Dec 2024
good
Comment from Hotel Management
25 Dec 2024 by Manager , Hotel Management
Hello David, Thank you for staying at Slumber Lodge. We appreciate the time you took to post your review. I am pleased that you enjoyed your stay and hope to see you again
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Manager , Hotel Management
Hello Susan, Thank you for staying at Slumber Lodge. We appreciate the time you took to post your review. I am pleased that you enjoyed your stay and hope to see you again
by A verified traveler
Posted 17 Oct 2024
As a mom, I always use a wipe to clean off remotes and counters in hotel rooms as there is always something dirty. There was not here! The hotel is worn down with taps that leak, but it is clean.
Comment from Hotel Management
18 Oct 2024 by front desk , Hotel Management
Dear Shannon,Thank you for staying at Slumber Lodge. We appreciate the time you took to post your review. I am pleased that you enjoyed your stay and hope to see you again.
by A verified traveler
Posted 15 Oct 2024
Greeted us nicely at check in. Room and beds were clean. Cleaned room everyday. Family suit was very good with 3 queen beds. Beds were all very comfortable. Slept good, no noise. We extended our check out time to 11:00 am and the owner was very nice about it. Very good location.
Comment from Hotel Management
18 Oct 2024 by front desk , Hotel Management
Thank you for your kind review. We appreciate your feedback and look forward to welcoming you back to our Slumber Lodge soon. Kind regards.
by A verified traveler
Posted 11 Oct 2024
Window screens broken, peeling paint in room, cracked tv screen…. Beds were comfortable though and bedding seemed clean. But from broken screen in bathroom there was mouse droppings in the morning (or else we didn’t see them when we got in late that night)!
Comment from Hotel Management
14 Oct 2024 by Manager , Hotel Management
Hello Jennifer ,Thank you for your feedback . We will check the room again and notify the pest control company to assist us with our work . We apologize for inconvenience caused to you .
by A verified traveler
Posted 6 Oct 2024
The operators were very nice and welcoming. The property itself is is a bit tired, but everything works as it should and it’s clean. Don’t expect a Hilton experience on a budget, though.
Comment from Hotel Management
18 Oct 2024 by Manager , Hotel Management
Thank you for staying at Slumber Lodge. We appreciate the time you took to post your review. I am pleased that you enjoyed your stay and hope to see you again.
by A verified traveler
Posted 3 Oct 2024
The staff was very friendly and accommodating, the room however was very run down and felt cold and grimey. The bedding and towels were clean, but the facilities need a major overhaul.
by A verified traveler
Posted 29 Sep 2024 on Hotels
The lock on the door didn't work the greatest. Had a problem with internet but staff was very helpful. Was a little upset cleaning staff took some food I had out. But I got over it
by A verified traveler
Posted 24 Sep 2024
Booked 2 rooms; 2 queens per room and asked for adjoining and got it. Check-in was quick and friendly. Rooms were very spacious and beds were very comfortable and pillows were melt into perfect. I was able to find a skinny pillow too for picky necks. Hope is a city where there are just people up to nothing/no good so the hotel has a parking attendant to scare away any random sketchy people however the guy kept assuming we weren’t staying even after he was there when we checked in 2 rooms no less; so that was annoying but once we stuck to their lot and were able to smoke right outside the door to our rooms we didn’t have to worry about being mislabeled nor any sketchy people being mischievous. My husband even left his wallet visible in my car and nothing happened overnight. Whew! The train is a very real thing in Hope and unavoidable but this hotel felt more shielded from the noise and we all slept great, even the dog. I recommend the restaurant next door; fantastic food and people. Gas station convenient for the next morning. Despite stairs and stares, we had a great stay and I would stay with them again.
Comment from Hotel Management
1 Oct 2024 by Manager , Hotel Management
Dear Kylie,We appreciate the time you took to post your review. I am pleased that you enjoyed your stay and hope to see you again.
