Ratings based on 697 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Nice hotel, clean and comfortable. Dog friendly and kept free from poo.
by A verified traveler from Baker
Posted 15 Sep 2024
My room smelled like vomit. The hotel was sold out and I got in late so I didn’t even bother. Room 317 needs the carpet shampooed. Overall the staff is good and the people are nice, the rooms just need some more TLC
Comment from Hotel Management
16 Sep 2024 by Bruce Bailey - General Manager, Hotel Management
Thank you for taking time to complete our survey - We love hearing from our guests! We pride ourselves in providing each and every guest with a high-quality experience, and it seems we have fallen a bit short during your recent stay. I have forwarded your feedback regarding the cleanliness of the room to our head housekeeper. I do appreciate your feedback, and I hope you will consider giving us another try in the future!
by A verified traveler from Louisville
Posted 10 Sep 2024
Very good services and staff members.
Comment from Hotel Management
16 Sep 2024 by Bruce Bailey - General Manager, Hotel Management
Thanks so much for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!
by A verified traveler
Posted 8 Sep 2024
The hotel was very clean and quiet. Staff was super friendly. Breakfast was quite a spread and delicious!! Our rooms very clean, comfortable and nice looking.
Comment from Hotel Management
16 Sep 2024 by Bruce Bailey - General Manager, Hotel Management
Thanks so much for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Bruce Bailey - General Manager, Hotel Management
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!
by A verified traveler
Posted 1 Sep 2024
Nice facility and rooms. Every part of building is clean and smelled nice..Pool was very clean and enjoyable. We also love a free breakfast to get started.
Comment from Hotel Management
5 Sep 2024 by Bruce Bailey - General Manager, Hotel Management
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!
by A verified traveler
Posted 11 Aug 2024
Comment from Hotel Management
16 Aug 2024 by Bruce Bailey - General Manager, Hotel Management
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!
by A verified traveler from Baker
Posted 9 Aug 2024
The only thing I didn’t like was that we couldn’t do an early check in. Other than that we enjoyed our stay.
Comment from Hotel Management
9 Aug 2024 by Bruce Bailey - General Manager, Hotel Management
I appreciate you taking the time to respond to our survey. We are glad to hear you enjoyed your stay with us! We take pride in making sure all of our guests have a clean, comfortable place to rest after their travels, and feedback like yours is invaluable! I will certainly share your thoughts with my staff, and we hope you will visit us again soon.
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
9 Aug 2024 by Bruce Bailey - General Manager, Hotel Management
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
5 Sep 2024 by Bruce Bailey - General Manager, Hotel Management
Thanks for staying with us. We are saddened that you didn't enjoy your stay with us. Please feel free to let us know if there is anything we can change for the future.
