Ratings based on 86 Verified Reviews

3.8 out of 5
77% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 30 Aug 2020
Got a room other than advertised. Was not offered a discount. Room wasn't entirely clean, spider webs on the floor around the bedside stand. Kitchenette with no toaster, oven/range was unplugged and would need $15 fee to reconnect power.
Comment from Hotel Management
4 Sep 2020 by the Owner, Hotel Management
Thank you for your stay. We are sorry to hear your concerns. If our rooms did not meet your expectations, we sincerely apologise. As for the Oven range.. for the Future Reference, they are ALWAYS turned off until guests wish to use it by paying for them. We do that to make sure it is Fire Safe.
5 out of 5
by A verified traveler

Cute, clean motel!

Posted 4 Aug 2020 on Hotels
Cute little motel surrounded by trees, nature, and a mountain view. The location is easy and convenient to both the main town area and Kawkawa Lake. Easy highway access too. Our room was clean, quiet, and we appreciated the air conditioning in the hot weather. There’s a couch, table, fridge, and coffee maker, which was helpful since a lot of restaurants were closed during the pandemic. Overall a really nice stay, the owner Simon was really friendly and we enjoyed chatting with him. Would definitely stay here again next time we are in Hope!
Comment from Hotel Management
9 Aug 2020 by the Owner, Hotel Management
My family and I do thank you very much indeed for your staying with us. We also appreciate your kind words about your experience and the quality of the motel. it was our pleasure to have you here as well WE look forward to seeing you again next time you are in town. take care and have a splendid summer!! Sincerely The Colonial 900 MOTEL Family
4 out of 5
by A verified traveler

Posted 20 Jun 2020
A bit elderly but effort to maintain has occurred. Project car in parking area is a negative. Parking is tight. Management is very conscientious.
Comment from Hotel Management
20 Jun 2020 by the Owner, Hotel Management
Thank you very much for your review. We appreciate it very much. WE are going through a few changes and doing loads of Renovation projects. come and see us again next time. We are confident it will be much better!!
3 out of 5
by A verified traveler

Posted 29 Feb 2020
we were a bit frustrated that there was nobody on site during check in or check out. We were a bit early for the check in but still expected somebody to be there. Had to call a number and wait for someone to show up
Comment from Hotel Management
29 Feb 2020 by The Owner , Hotel Management
Thank you. We are sorry to hear you have experienced a minor inconvenience due to early arrival. Although we did not create this situation willfully, We wish you had let us know before hand that you would arrive early. We could have avoided this had we been notified.
4 out of 5
by A verified traveler

Always Pleasant

Posted 28 Feb 2020 on Hotels
Comment from Hotel Management
29 Feb 2020 by the Owner, Hotel Management
Thank you very much indeed. we are delighted to hear you enjoyed your stay we look forward to seeing you again on your next trip to HOPE
5 out of 5
by A verified traveler

Posted 23 Feb 2020
Comment from Hotel Management
29 Feb 2020 by the Owner, Hotel Management
Thank you very much.
4 out of 5
by A verified traveler

Very pleased

Posted 21 Feb 2020 on Hotels
Front Desk person and Check-In was awesome
Comment from Hotel Management
29 Feb 2020 by the Owner, Hotel Management
Thank you so much we do appreciate your kind words. take care and we look forward to seeing you next time.
4 out of 5
by A verified traveler from Vancouver

Posted 12 Feb 2020
Older facility but rooms are comfy and very clean. Manager/owner a pleasure to deal with.
Comment from Hotel Management
17 Feb 2020 by the Owner, Hotel Management
Thank you for recognizing the good things about our motel. We are always doing our best to update the motel.
5 out of 5
by A verified traveler

Loved it!

Posted 11 Oct 2019 on Hotels
A very nice small motel. A large room with leather Settee and chair. The bed was very comfortable. No kettle but used the coffee machine to make tea. Good location with a restaurant next door and a Home restaurant down the road. From here we drove along the Fraser Canyon and visited the Othello tunnels. Both a must see. Very good for what we paid. I would recommend
Comment from Hotel Management
12 Oct 2019 by the Owner, Hotel Management
Thank you very much for the kind words. we are delighted to hear you enjoyed your stay.
3 out of 5
by A verified traveler

Hope(less?)

Posted 7 Oct 2019 on Hotels
Stayed here whilst passing through Hope in way to Jasper from Vancouver. Changed rooms, as first suffered from leaky guttering over the door and lack of WiFi signal. Motel a bit tired, but owner very amenable. Not much to see or do in Hope. Would carry-on and stay further north next time.
Comment from Hotel Management
8 Oct 2019 by the Owner , Hotel Management
Thank you for your words. the day you checked in, it was pouring if you recall. that is precisely the reason why water was over flowing. I disagree, respectfully, about nothing to do in Hope: It is all about timing. as you checked in on Monday evening when many of our local businesses take a day off also, it was a rainy day. we are sorry to hear we could not meet your standard.