Ratings based on 992 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Stayed before was what we expected
Comment from Hotel Management
18 Nov 2024 by Your Hotel Team, Hotel Management
Thank you for choosing to stay with us again and for taking the time to share your experience. We are pleased to hear that your stay met your expectations, just as it did before. Consistency in delivering a positive guest experience is something we strive for, and it's always rewarding to know when we've succeeded.We look forward to the opportunity to welcome you back for another stay that meets, and hopefully exceeds, your expectations. If there's anything specific you enjoyed or if you have suggestions for us, please don't hesitate to let us know. Your insights are invaluable in our continuous effort to improve.Thank you once again for your continued patronage. We appreciate your trust in us and can't wait to serve you again soon.Warmest regards,
by A verified traveler
Posted 14 Nov 2024
Great area, great views, great town. Great place to stay, lots of scenic trails right outside.
Comment from Hotel Management
15 Nov 2024 by Your Hotel Team, Hotel Management
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed the stunning views, vibrant atmosphere, and scenic trails surrounding our hotel. It's always heartwarming to know that our guests appreciate the beauty of our location as much as we do.We look forward to your next visit, promising more delightful experiences and exceptional service. Thank you for choosing to stay with us and for taking the time to share your thoughts!Warm regards,
by A verified traveler
Posted 14 Nov 2024
Great visit!
Comment from Hotel Management
15 Nov 2024 by Your Hotel Team, Hotel Management
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed the stunning views, vibrant atmosphere, and scenic trails surrounding our hotel. It's always heartwarming to know that our guests appreciate the beauty of our location as much as we do.We look forward to your next visit, promising more delightful experiences and exceptional service. Thank you for choosing to stay with us and for taking the time to share your thoughts!Warm regards,
by A verified traveler
Posted 12 Nov 2024
Easy to find off the freeway and quiet
Comment from Hotel Management
12 Nov 2024 by Your Hotel Team, Hotel Management
Thank you for sharing your experience! We are glad to hear that our location was convenient for you, making it easy to find off the freeway. It’s also wonderful to know that you enjoyed the quiet atmosphere during your stay, as we strive to create a peaceful environment for all our guests.We appreciate your feedback and look forward to welcoming you back for another serene and hassle-free stay in the future.Warmest regards,
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Your Hotel Team, Hotel Management
Thank you so much for the 5-Star review. We appreciate you taking the time to do so and we look forward to hosting you at our hotel again soon. Have a wonderful day!
by A verified traveler
Posted 8 Nov 2024
It was ready when we got there. It was close to the activities we wanted to do. Real nice room.
Comment from Hotel Management
18 Nov 2024 by Your Hotel Team, Hotel Management
Thank you so much for sharing your wonderful experience with us! We're absolutely delighted to hear that your room was ready upon arrival and that its location perfectly complemented your planned activities. It's great to know you found the room to your liking and that it contributed to a positive stay.We always strive to ensure our guests feel comfortable and well taken care of, so your feedback is incredibly rewarding. Should your travels bring you back to our area, we would love to welcome you again for another lovely stay. Please do not hesitate to reach out to us for any future visits; we're here to make your stay as enjoyable and convenient as possible.
by A verified traveler
Posted 8 Nov 2024
The room and bed were comfortable- and the staff was friendly and helpful.
Comment from Hotel Management
12 Nov 2024 by Your Hotel Team, Hotel Management
Thank you for taking the time to share your positive experience. We're delighted to hear that you found your room and bed comfortable and that our staff's friendliness and helpfulness contributed to a pleasant stay.We always aim to provide a welcoming and supportive atmosphere for our guests, and we're so pleased that we succeeded during your visit. Your kind words mean a great deal to us.We look forward to the pleasure of serving you again in the future.Warm regards,
by A verified traveler from Valencia
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Your Hotel Team, Hotel Management
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Take care and please come visit us again soon!
by A verified traveler
Posted 15 Oct 2024
The bed was absolutely torture; it was squeaky and hard lumpy. we ended up leaving before our second day booking because we couldn’t try sleeping on that bed a second night. Way overpriced for how bad the bed was.
Comment from Hotel Management
16 Oct 2024 by General Manager, Rebecca Claussen, Hotel Management
Thank you for taking the time, Elizabeth, to leave a review. We are sorry to hear that the bed impacted your experience. We would love to hear more and see what we can do to make things right. Please reach out to us at the hotel.
by A verified traveler
Posted 5 Oct 2024
Convenient walk to downtown. Very friendly staff. Nice facilities. Room walls are thin so recommend a sound machine or ear plugs.
Comment from Hotel Management
11 Oct 2024 by General Manager, Rebecca Claussen, Hotel Management
Thank you Audrey, for your generous rating and feedback. We hope to see you again!
