Ratings based on 990 Verified Reviews
2.9 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Your booking page did not clause that a 3rd party company charges to park at your hotel even though im a guest. I paid for parking after renting a vehicle. I returned the rental car next day bcuz all together i spent $700 on just having a car. Your hotel was no help in helping me get back the un-used $160 parking fee portion after returning my rental. The 3rd party company was non-responsive to my calls or request for refund. I will not recommend staying here to anyone bcuz of my financial loss.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 11 Nov 2024
The car rental service also at location was great.
by A verified traveler
Posted 3 Nov 2024
Not the best not the worst
by A verified traveler from Galveston
Posted 3 Nov 2024
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 2 Nov 2024
The hotel was close to a lot of convenience places.
by A verified traveler
Posted 30 Oct 2024
The property was not the one advertised, the condition of the room was terrible,(sheets dirty, seemed that there were bugs on the sheets we were itching since we arrived , there were hairs in the drawers and no closet , they told us no HK unless requested , sheets not overturned every three days to save on water and labor .
The worst hotel I ever checked in ,
We tried to cancel our 6 day stay , but they refused to give us credit for the other 5 days , we immediately looked for a better place the next day !
Do not recommend this hotel to anyone coming to Honolulu !
We found 1st class hotel beach front for just a few $$ more !!!
