Ratings based on 2,875 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Very clean, room service came in every day. Beautiful ocean front room that was modern and made us feel like home. Everyone we came across was friendly and they had a bunch of shops and Starbucks in the resort which made it so convenient for us. Great location full of life with everything you need within 10-15 min. We felt safe and welcome everywhere we went. Will definitely return. $50 a night for resort fee and $50 a night for parking so just be prepared but was definitely worth it. The spa was also a great touch.
by A verified traveler
Posted 22 Nov 2024
It is a wonderful resort with many fun amenities
by A verified traveler
Posted 22 Nov 2024
Everything else was great except the floor carpet in the room seemed very dirty.
by A verified traveler
Posted 21 Nov 2024
The location is amazing. You can walk to pretty much anywhere. Staff not so friendly. I was offered an upgrade but never told I had to bring my stuff down to lobby and wait 3 hours for the upgraded room. I was roomless for 3 hours although we paid for the original room. Had we known we would have not upgraded since the views were pretty much the same. Staff needs better training.
by A verified traveler
Posted 21 Nov 2024
The accessibility was amazing, being able to enter the hotel from different entrances made the experience wonderful. Every morning they had activities for the guests and it was such a joy to participate!! Especially the ribbon lei and flower lei making!
by A verified traveler
Posted 20 Nov 2024
Close to all shops restaurants two views
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 20 Nov 2024
