Ratings based on 321 Verified Reviews
4.1 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
The view from the balcony is breathtaking for me personally
Comment from Hotel Management
31 Dec 2024 by Gisselle, Hotel Management
Thank you for your feedback! I’m glad you enjoyed the magnificent view from the balcony. MAHALO!
by A verified traveler
Posted 26 Dec 2024
Leaking ceiling, tiny space, nosy refrigerator, duck taped air conditioner, barely hung on tolet seat…. And the customer service (property Managment ) is like a black hole as nothing comes out of it…if you only care about the location and nothing else, this might be an option for you.
Comment from Hotel Management
28 Dec 2024 by Gisselle, Hotel Management
We are so sorry to hear about this. We have been very accommodating of all your requests even for those that are not part of our offers to ensure you get as comfortable as possible. We have never heard of these complaints yet you are now voicing it out when you are already checked out.We have a small space since it is clearly stated it is a STUDIO UNIT but definitely bigger compared to regular hotels. We have a full-sized refrigerator since we offer a full kitchen, not like a hotel room. Everything is listed and clearly stated in our listing.We also wanted to ask you about the damaged and missing towels:3 beach towels, 2 bath towels2 hand towels 3 wash clothsAgain, we are very proud of our services and you are honest about your review with us. Mahalo and Happy Holidays!.
by A verified traveler
Posted 20 Dec 2024
Прекрасный отель , есть все необходимое , 7 минут пешком к пляжу , лучший отель во всей Америке .
Comment from Hotel Management
20 Dec 2024 by Gisselle, Hotel Management
Thank you so much for your wonderful review, Tetiana! I’m so happy to hear that you enjoyed your stay and found everything you needed. It’s great to know the location worked well for you too. I’d be delighted to host you again anytime you’re back in the area!Спасибо большое за ваш замечательный отзыв! Очень рад, что вам понравилось проживание и что вы нашли все необходимое. Здорово, что расположение было для вас удобным. Буду рад снова принять вас в гости, если вернетесь!
by A verified traveler from Spanaway
Posted 5 Dec 2024
Communication was easy and check in info very thorough
Comment from Hotel Management
7 Dec 2024 by Gisselle, Hotel Management
Mahalo for your wonderful review! We are glad you find our team's effort to ensure communication and check-in is smooth a factor for a great stay. We look forward to hosting you again.
by A verified traveler from OTTAWA
Posted 30 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Gisselle, Hotel Management
Mahalo for being an !!! AWESOME GUEST !!!
by A verified traveler
Posted 28 Oct 2024
This place was great! Every last detail is effectively communicated! For the value it’s amazing!!! Don’t let the other reviews fool you! You can’t beat the location and free parking!! I will stay there again!!
Comment from Hotel Management
28 Oct 2024 by Gisselle, Hotel Management
MAHALO for the awesome review, Lydia! I’m thrilled to hear you enjoyed your stay and felt everything was well communicated. The location and free parking really do make a difference, don’t they? You’re welcome back anytime, and I’d be happy to host you again!
by A verified traveler
Posted 13 Oct 2024
This was our second time staying here. It is as described online. It is nothing fancy but it had everything we needed for our 10 night stay. The location and on site parking was what we wanted so we will definitely stay here again. There was clear communication with the owner.
Comment from Hotel Management
14 Oct 2024 by Gisselle, Hotel Management
Thank you so much for staying with us again and for your great review! I’m happy to hear the place had everything you needed for your 10-night stay and that the location and parking worked out well. Clear communication is super important to us, so I’m glad that part went smoothly too. We look forward to hosting you again in the future!
by A verified traveler
Posted 25 Sep 2024
I like this place, the view,
Comment from Hotel Management
25 Sep 2024 by Gisselle, Hotel Management
Mahalo for your wonderful review! We're thrilled to hear you loved the location, security, and the view of the unit. We hope to welcome you back for another unforgettable stay in Waikiki!
by A verified traveler
Posted 17 Sep 2024
Good place to stay!
Comment from Hotel Management
17 Sep 2024 by Gisselle, Hotel Management
Mahalo for your kind words! We're glad you enjoyed your stay. We hope to welcome you back again soon!
by A verified traveler
Posted 12 Sep 2024
I stayed the week of labor day.
The location is perfect. You can walk to everything including the beach within 5 minutes you have everything you need close by.
The room needs some TLC and updates if you don't mind living in the era of The Golden girls you might like the room.
It is not recommended for more than two people and two people will climb over each other to get into bed because the bed is pushed up against the glass sliding door and dirty drapes.
If you are planning on sleeping you won't sleep well in that bed is absolutely horrible so pack some Motrin or sleep on the floor.
The local restaurant / bar behind has live music till 10:00 p.m. every night 7 days a week if you enjoy music you'll be fine if you don't this might not be the location for you cuz you will hear it till 10:00 p.m.. I decided I might as well join them lol .
The main lobby of the property and everything else is of a 60 year old building and smells Misty. carpets are dirty and the tenants in the building smoke a lot of weed so if you're allergic beware.
They don't give you clear instructions where the pool is but it's on the fourth floor covered in shade in the water is ice cold you're better off going to the beach.
I would only consider staying here again do the location for comfort I would not.
Comment from Hotel Management
17 Sep 2024 by Gisselle, Hotel Management
Thank you for your feedback. We appreciate you taking the time to share your experience.We understand that your stay may not have met your expectations, and we apologize for any inconvenience or discomfort you experienced. We're committed to continuously improving our accommodations, and we'll take your suggestions into consideration for future updates.We value your feedback and hope that you'll consider giving us another opportunity to provide you with a better experience in the future.
