Ratings based on 979 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
10/10 would come back
Comment from Hotel Management
20 Nov 2024 by The Equus Team, Hotel Management
Thank you for the perfect score! We’re so happy to know you enjoyed your time with us. It’s always our goal to provide top-notch service, and your review lets us know we’re on the right track. We look forward to having you back again soon!
by A verified traveler
Posted 18 Nov 2024
The property was quaint with a nice crowd of guests
Comment from Hotel Management
20 Nov 2024 by The Equus Team, Hotel Management
Wow, thank you so much for the glowing review! We’re beyond thrilled to hear you had such a great experience. It’s feedback like yours that keeps us motivated to do our best every day. We can’t wait to welcome you back soon!
by A verified traveler
Posted 18 Nov 2024
Great place for short stop after a week on Kauai and then a trip back to Sydney
Linda was very welcoming
Comment from Hotel Management
18 Nov 2024 by Kris, Hotel Management
Mahalo for your kind words. We appreciate your support and hope to see you again soon.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Kris, Hotel Management
Thank you for staying with us. We hope to see you again soon!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Haunani, Hotel Management
Aloha and Mahalo nui loa for your 5 star rating!Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you had an exceptional experience during your stay with us. It’s our top priority to ensure that every guest feels comfortable and well taken care of, and we're so glad we could meet your expectations.
by A verified traveler
Posted 11 Nov 2024
The staff and the Aunties was real life local style, we loved staying there and will definitely make that place a regular when staycationing. The ambience was very soothing and the staff was really kind from the valet parking to the Aunties on the front desk. Also just knowing the history of the place and how that this is one of if not the only hotel that is family owned was very great. Really loved the clean rooms and freash coffeee not to mention the complementary drinks it was awesome thank ypu Equus.
Comment from Hotel Management
11 Nov 2024 by The Equus Hotel, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us and that our staff, especially the Aunties, made you feel right at home. It’s wonderful to know that you enjoyed the soothing ambiance, clean rooms, fresh coffee, and complimentary drinks.We take great pride in being a family-owned hotel, and we’re glad you appreciated that aspect of our history. It means a lot to us that you’ll consider Equus as your regular spot for staycations!Mahalo again for your lovely review. We can’t wait to welcome you back soon!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Kris, Hotel Management
Mahalo for choosing The Equus. We hope you'll give us another chance to make a great impression in the future.
by A verified traveler
Posted 9 Nov 2024
Friendly staff especilly Lincoln ? who works in the front very kind and friendly
Comment from Hotel Management
12 Nov 2024 by Kris, Hotel Management
Mahalo for your kind words. Lincoln is one of our many wonderful team members and your compliment is sure to put a smile on his face. We hope to see you again soon!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Kris, Hotel Management
Mahalo for your support of our family-owned and operated boutique hotel. We hope to see you again soon.
by A verified traveler
Posted 3 Nov 2024
Close to beach, staff was amazing, friendly and so helpful!
Comment from Hotel Management
5 Nov 2024 by Kris, Hotel Management
Mahalo for your kind words, Melissa. We hope to see you again soon.
