Ratings based on 1,294 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Abbotsford
Posted 23 Nov 2024
The staff were friendly and always with a smile
by A verified traveler
Posted 21 Nov 2024
nice location, very close to beach
Comment from Hotel Management
22 Nov 2024 by Guest Experience Manager, Hotel Management
Aloha Rita, We are glad you had a pleasant time with us and that our location just one block from Oahu’s famous Waikiki Beach worked out perfectly for your plans. Mahalo for being our guest at Sheraton Princess Kaiulani, and we look forward to welcoming you again very soon.Mahalo,Samantha Londynsky,Guest Experience Manager
by A verified traveler
Posted 21 Nov 2024
Great location very helpful staff overall great certaintly stay there next time.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Guest Experience Manager, Hotel Management
Aloha Vanda, It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Sheraton Princess Kaiulani, and we look forward to seeing you again soon. Mahalo,Samantha LondynskyGuest Experience Manager
by A verified traveler
Posted 17 Nov 2024
Everything is good nice place very good location service very nice people…
by A verified traveler from Stevenson Ranch
Posted 17 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Good location very dated property
Comment from Hotel Management
15 Nov 2024 by Guest Experience Manager, Hotel Management
Aloha Mariana, We are sorry you felt our property needed updating. We are grateful for the feedback and will share these notes with the appropriate individuals for the future modernization of our hotel. On a positive note, we are happy to see you liked our ideal location. Mahalo for posting a review of your recent stay, and we hope you will consider giving us a second chance the next time you are in the area. Mahalo, Samantha Londynsky Guest Experience Manager
by A verified traveler
Posted 14 Nov 2024
The housekeeping crews are well attentive to our needs.
Comment from Hotel Management
14 Nov 2024 by Guest Experience Manager, Hotel Management
Aloha Iluminada, We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. We will share your kind words with our housekeeping team. Mahalo for being our guest at Sheraton Princess Kaiulani, and we look forward to serving you again soon. Mahalo, Samantha Londynsky Guest Experience Manager
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Very friendly and attentive staff
Comment from Hotel Management
14 Nov 2024 by Guest Experience Manager, Hotel Management
Aloha Chris, We are glad our associates exceeded your expectations and that you had a great time with us. We will pass along your compliments to our entire team. Mahalo for selecting Sheraton Princess Kaiulani, and we look forward to your return visit. Mahalo, Samantha Londynsky Guest Experience Manager
