Ratings based on 985 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
We loved our rooms, three families traveled and stay at the Monarch. We would gather at rooftop for swim/ and good conversation.
by A verified traveler
Posted 23 Nov 2024
Had a great stay at this hotel just 2 blocks from the beach. We ended up with a corner room with a partial ocean and sunset and sunrise views. The view from the rooftop pool is great. Staff was friendly and helpful. Hotel does not have central air and city location means it can be noisy. Rooms are showing their age but everything was in order.
Comment from Hotel Management
25 Nov 2024 by pacmon, Hotel Management
Aloha Lorraine,Thank you for choosing Pacific Monarch Hotel for your stay and taking the time to give us your feedbacks, yes our rooftop pool is great it is an experience especially during sunrise and sunset. We look forward to seeing you again!MahaloPacific Monarch
by A verified traveler
Posted 20 Nov 2024
The staff were welcoming and accommodating - no issues with them at all! Housekeeping was efficient and the unit was as clean as possible given it's run-down condition.
The best I could say about our room 2106 was that it was shabby and uncared for. Paint had been smeared on surfaces, the lanai furniture, cupboards and light fixture had been spray painted poorly. The kitchenette layout was awkward. The furnishings were shabby. The bedroom was so crowded you had to move the bed to access the closet. When we did we found dust bunnies in abundance. The lamp and TV were unplugged, the internet didn't work (maintenance fixed that for us). If you're going to rent this unit it should be at a vastly reduced rate! I won't be recommending your facility because of this.
Comment from Hotel Management
25 Nov 2024 by pacmon, Hotel Management
Aloha Lorraine,Thank you very much for leaving your valuable review. We are deeply sorry for your experience, and appreciate your insight on some issues that have been inspected and have begun maintenance. We are happy our staff made sure your room was clean, and we again apologize for our shortcoming.Mahalo,Team Pacific Monarch
by A verified traveler
Posted 15 Nov 2024
No closet.
Air cond. Blew onto bed
Comment from Hotel Management
25 Nov 2024 by pacmon, Hotel Management
Aloha Brian,Thank you for staying with us, and leaving your valuable review! We hope you will visit again.Mahalo,Team Pacific Monarch
by A verified traveler
Posted 3 Nov 2024
I keep coming back to this hotel. Great service ,great rooms, great view, great location
Comment from Hotel Management
25 Nov 2024 by pacmon, Hotel Management
Aloha Monique,We are so thankful that you chose us again, and glad you had a wonderful stay! We look forward to your next visit.Mahalo,Team Pacific Monarch
by A verified traveler
Posted 3 Nov 2024
Excellent service
Comment from Hotel Management
25 Nov 2024 by pacmon, Hotel Management
Aloha Calvin,We are so happy you had a 5 star stay, and would love for you to come back soon!Mahalo,Team Pacific Monarch
by A verified traveler from Napa
Posted 1 Nov 2024
The room was clean and comfortable. I like the Pacific Monarch because it’s so close to the beach in Waikiki. The staff have improved since COVID. Everyone was very nice and helpful.
Comment from Hotel Management
5 Nov 2024 by Pacmon, Hotel Management
Aloha Lynn,We are very happy you enjoyed your visit and we appreciate your review! Come back soon.Mahalo,Team Pacific Monarch
by A verified traveler
Posted 31 Oct 2024
Pacific Monarch is a convenient spot, close to Waikiki Beach. Our room was quite small, the kitchenette was tiny, but it was good enough for two people. If you are facing Diamond Head, you are facing south, which means the room will be cooking (even with AC) unless you draw the curtains.
The staff at reception were super friendly and helpful. True Aloha spirit.
Comment from Hotel Management
3 Nov 2024 by Pacmon, Hotel Management
Aloha Ewa,We appreciate your review, and for choosing us! It was our pleasure to welcome you, and we hope you will come back soon.Mahalo,Team Pacific Monarch
by A verified traveler
Posted 30 Oct 2024
Great Location! Clean and good reception/front staff. A bit dated, but fair.
Comment from Hotel Management
3 Nov 2024 by Pacmon, Hotel Management
Aloha Anh-Tuan,We are glad you liked our location and your overall stay! We hope to see you again.Mahalo,Team Pacific Monarch
by A verified traveler
Posted 28 Oct 2024
Love to stay here many more times.
Comment from Hotel Management
30 Oct 2024 by Pacmon, Hotel Management
Aloha Luong,We would love to welcome you back! Til next time.Mahalo,Team Pacific Monarch
