Ratings based on 1,833 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
The employees were amazingly friendly and while the establishment is older, I had a very clean and tidy room.
I have already booked my next stay here with no hesitations. The shuttle to the airport and back was very punctual.
Comment from Hotel Management
22 Nov 2024 by Guest Service Agent , Hotel Management
Alooooha Sherill, We are over the top excited that you chose Pacific Marina Inn for your lodging experience. Everything you mentioned is the service we provide to all our valued guests and we can't wait to welcome you back. Until next time, 'a hui hou'!Mahalo
by A verified traveler
Posted 21 Nov 2024
Noisy air conditioning kept me from sleeping
Comment from Hotel Management
22 Nov 2024 by Guest Service Agent , Hotel Management
Aloha Russell, We apologize for any inconvenience during your stay with us. Mahalo for sharing your review. Mahalo
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Guest Service Agent , Hotel Management
Aloha Debbie, We appreciate your review. Mahalo
by A verified traveler
Posted 19 Nov 2024
Handy to airport with 24/7 free shuttle. Facilities & buildings dated but clean. Friendly & helpful staff. Excellent Chinese restaurant on site. Perfect for layover, would stay again.
Comment from Hotel Management
19 Nov 2024 by Guest Service Agent , Hotel Management
Aloha David, What an awesome feedback. Thank you for recognizing our amazing staff and on behalf of your new 'ohana, we look forward to welcoming you back!Mahalo
by A verified traveler from Hilo
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Guest Service Agent , Hotel Management
Aloooha Wayne, Thank you for your awesome review. See you again!Mahalo
by A verified traveler
Posted 18 Nov 2024
Rooms are old but nice easy sleeping will stay there again.
Comment from Hotel Management
18 Nov 2024 by Guest Service Agent, Hotel Management
Aloha Dan, Thank you for your wonderful feedback. We can't wait to welcome you back!Mahalo
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Guest Service Agent , Hotel Management
Aloooha Joanna, We appreciate your awesome review so much and can't wait to welcome you back!Mahalo
by A verified traveler
Posted 16 Nov 2024
Close to airport with 24 hr. Shuttle service. Friendly staff.
Comment from Hotel Management
17 Nov 2024 by Guest Service Agent , Hotel Management
Aloha Claudia, Thank you for your review and choosing to stay with us at Pacific Marina Inn. Take care and we'll see you again!Mahalo
by A verified traveler
Posted 16 Nov 2024
Very friendly
Comment from Hotel Management
17 Nov 2024 by Guest Service Agent, Hotel Management
WhooHoo Samantha, We appreciate your review. We already can't wait to welcome you back. See you again!Mahalo
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Guest Service Agent, Hotel Management
WhooHoo Miguel, We appreciate your feedback so much and can't wait to welcome you back. Mahalo
