Ratings based on 953 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
A lovely place to stay, fairly close, to Waikiki beach. Good restaurants within east walking distance. Friendly helpful staff.
by A verified traveler
Posted 20 Nov 2024
Description was exactly as stated. Very nice quaint place.
Comment from Hotel Management
21 Nov 2024 by Guest services, Hotel Management
Mahalo for your feedback! Happy holidays!
by A verified traveler
Posted 20 Nov 2024
Beautiful unit offering a fantastic view of Waikiki and the ocean!
Comment from Hotel Management
21 Nov 2024 by Guest services, Hotel Management
Mahalo for your feedback! Happy holidays!
by A verified traveler
Posted 19 Nov 2024
Hotel is in a great location in Waikiki Beach. Easy walking distance to the shopping and dining options. Friendly hotel staff. Nice cheese and wine reception with music and hula for new arrivals. Complementary puka shell necklace is very cute. Would love to return and stay at this hotel on my next trip.
Comment from Hotel Management
20 Nov 2024 by M, Hotel Management
Aloha Rosette! We appreciate your feedback and look forward to seeing you again in the near future here at Luana!
by A verified traveler
Posted 19 Nov 2024
Corner room suite was excellent - two balconies, both with great views. No nearby buildings blocking the view. Every floor has convenient trash/recycling available. Staff was very friendly and helpful. Overall an exceptional value for the money.
Comment from Hotel Management
20 Nov 2024 by M, Hotel Management
Aloha Jerome! We appreciate your feedback and look forward to seeing you again in the near future here at Luana!
by A verified traveler
Posted 18 Nov 2024
I really liked a very open
large space and nice view from the room.
Comment from Hotel Management
20 Nov 2024 by M , Hotel Management
Aloha Kiyoko! We appreciate your feedback and look forward to seeing you again in the near future here at Luana!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by M, Hotel Management
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again in the future.
by A verified traveler
Posted 17 Nov 2024
The only setback is the housekeeping service. Non existent if your stay is below 5 days. We stayed 4 days. No housekeeping
Comment from Hotel Management
18 Nov 2024 by M, Hotel Management
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again in the future.
by A verified traveler
Posted 17 Nov 2024
They need new beds and pillows. And we had Cockroaches in our room. And they need to clean bathrooms better . Other then that it was a good stay. O and need ac in the hallways.
Comment from Hotel Management
18 Nov 2024 by M, Hotel Management
Thank you for staying with us; we value and appreciate your feedback.
by A verified traveler from Santa Clarita
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by M, Hotel Management
Thank you for taking the time to provide us a review. We look forward to seeing you again in the near future!
