Ratings based on 14 Verified Reviews
4.1 Room cleanliness
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
4 Sep 2024 by RedAwning Team, Hotel Management
Thank you so much for the 5-star review! We're thrilled you had a great stay and appreciate your positive feedback. We look forward to welcoming you back soon!
by A verified traveler
Posted 15 Oct 2023
Had beach chairs, paid laundry available, easy check in. They fixed the shower within the hour when the drain clogged (although it clogged again after repair). Could not reach the main number but the emergency number was readily available. Pretty room. Adequate bedding. Great overall stay!! Would recommend. My friends stayed in the Hilton for double or triple the price and I preferred my room ten times over.
Comment from Hotel Management
17 Oct 2023 by Redawning Team, Hotel Management
We're delighted to hear about your positive experience at our property. It's great that you found our amenities convenient and appreciated the prompt response to the shower issue. We apologize for the recurring clog and appreciate your understanding. Your recommendation means a lot to us, and we're pleased to have provided you with a comfortable and enjoyable stay. We hope to welcome you back in the future. Thank you for choosing us!
by A verified traveler
Posted 26 Sep 2023
Comment from Hotel Management
27 Sep 2023 by Redawning Team, Hotel Management
Thank you for your review and rating! We appreciate your feedback. If there are any specific suggestions or areas where we can improve to earn that fifth star during your next stay, please feel free to share. We look forward to hosting you again and striving to make your experience even better!
by A verified traveler
Posted 16 Sep 2023 on Hotels
Comment from Hotel Management
19 Sep 2023 by Redawning Team, Hotel Management
That's fantastic to hear! A perfect review is the highest praise, and it indicates that you had an exceptional experience during your stay at Paradise Palms. I'm sure the property and its staff will appreciate your positive feedback. If you have any other comments or need assistance with anything else, feel free to let me know. Enjoy your memories of this great stay!
by A verified traveler from Renton
Posted 6 Nov 2022 on Orbitz
I was really excited about this vacation, but was disappointed. When I booked the hotel, it said it was with Red Awning. I didn’t know what this meant. This was not disclosed on the description. They provided towels, but only one set for each guest and two kitchen towels, but no beach towels. They wouldn’t replace the towels during the stay. I was really disappointed by because I didn’t want to deal with doing laundry. They also didn’t provide additional toilet paper or paper towels. They provided two rolls of toilet paper and one roll of paper towels. Also, the kitchen was not in that great of shape. The paint on the cabinets was peeling and some of the pots were even rusted on the bottom making unusable. We ended up buying a new pot to use during our stay because we did not feel safe using the ones there. Also when we got to the room, the fire detector was just hanging from the chords. I ended up contacting management and the fixed it in two days. Overall, I like the location of the hotel, but was disappointed during the stay
by A verified traveler
Good location, amenities and nice condo for 2
Posted 9 Jun 2022 on HotelsSpacious unit ("1 bedroom") all in one large room, typical for Hawaii, with full galley type kitchen, TV, DVR, WiFi, large balcony and pool /ocean toys included. Secure code locks on doors, and minimal contact needed with renting office in lobby. Pool is large and kids are told to behave if they jump in or interfere with others' enjoyment. No beach towels in units, so bring some or buy them at ABC. Short walk to the excellent Hilton beach. Dave's Ice Cream in lobby is fantastic. Nearby restaurants: Red Lobster, Charthouse ($$$$) and Harbor Pub ($$) beneath Charthouse is great for breakfast, lunch, casual dinner and Happy Hour 3-7pm.
by A verified traveler
Posted 21 May 2022
Nice
by A verified traveler from Lowell
Posted 5 May 2022 on Orbitz
I found the condo quite clean and was just above the Ililki the entrance. People had Aloha spirit, I recommend using both trollies to see about the area and the public transportation is right there. Good location ok view.
The only complaints is the stove, it was very difficult to cook meals.
by A verified traveler from Reno
Posted 4 May 2022
by A verified traveler
Posted 9 Mar 2022 on Hotels
