Ratings based on 990 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Walking distance to a lot of shopping centers and food trucks.
by A verified traveler
Posted 8 Dec 2024
by A verified traveler
Posted 8 Dec 2024
by A verified traveler from Houston
Posted 4 Dec 2024
The property is quite old and the photos included in the listing are not reflective of state of condition of the property at present. The swiming pool is too small from a hotel standard points of view. This size pool may be appropriate for a house as more than 4 periosn in the pool would make it too crowded.
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 27 Nov 2024
Stayed for a total of 7 nights and had a great time. The staff was always helpful and around to answer questions. Everything is within walking distance also which is great. Parking with the valet was great, easy to get to and out of the garage. Pool bar was pretty good, had the Mai tai of course and their Ube drink which I forgot the name. Only downside were rooms seemed like maybe they were recently remodeled or something because our sliding bathroom door seemed like it was just installed and not painted. The cabinets they had also smelled like they had just been varnished or something. Overall our stay was great, would recommend.
by A verified traveler from OFFICER
Posted 25 Nov 2024
by A verified traveler
Posted 12 Nov 2024
Overall we had an excellent stay, we found the staff to be excellent, Baby Jean, Vincent annd Matt were all exceptional, however there were some members at the front desk that were not helpful at all.
Aside from this, we loved our stay and would definitely come again.
Comment from Hotel Management
16 Nov 2024 by Hotel La Croix TEAM, Hotel Management
Thank you, Daniel, for your feedback and for highlighting the exceptional service from Baby Jean, Vincent, and Matt. We’re glad to hear you enjoyed your stay overall. We apologize for the experience with some of our front desk staff, and we’ll make sure to address this. We look forward to welcoming you back!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Hotel La Croix TEAM, Hotel Management
Thank you, Kency, for your perfect rating! We're so glad you enjoyed your stay. We look forward to welcoming you again!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Hotel La Croix TEAM, Hotel Management
Aloha Ryusei,Mahalo for your 4 out of 5 review! Please don’t hesitate to reach out if there’s anything we can do to make your next stay with us even better. We look forward to welcoming you back!
