Ratings based on 976 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
All good nice hotel staff friendly
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
Dear Cathy Jo,Thank you for choosing DoubleTree by Hilton Hotel Alana - Waikiki Beach and sharing your wonderful review. We are delighted you were impressed with our amazing staff and overall stay. It would be an honor to welcome you back again to our little slice of paradise.Shaun Ono,General Manager
by A verified traveler
Posted 6 Nov 2024
Good
Comment from Hotel Management
8 Nov 2024 by General Manager, Hotel Management
Aloha Lindsay,Thank you for your perfect rating! We're thrilled to hear that you had an enjoyable experience at DoubleTree by Hilton Hotel Alana - Waikiki Beach, and we hope to welcome you back for another relaxing stay in the future.Shaun Ono,General Manager
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Ginger, Director of Front Office, Hotel Management
Mahalo for the rating! Glad to see you enjoyed your stay with us!
by A verified traveler
Posted 22 Oct 2024
Excellent staff service
Comment from Hotel Management
23 Oct 2024 by General Manager, Hotel Management
Dear Ansito, We are so glad that you enjoyed your stay with us. Our staff members take pride in upholding the best service standards. Thank you for visiting and we cannot wait to serve you again in the future. Shaun Ono,General Manager
by A verified traveler
Posted 18 Oct 2024
Very friendly staff and convenient. Had to valet my car as they did not have self parking. A little pricey but I’m guessing that’s standard for Waikiki. Cars were retrieved quickly and overall, a pleasant experience.
Comment from Hotel Management
20 Oct 2024 by General Manager, Hotel Management
Dear Yumi,Thank you for being our guest recently. We're delighted our hospitable team left a memorable impression on you, and we appreciate you mentioning our convenience. Regarding our parking fee, please know that we work to maintain pricing similar to the surrounding area, though we understand how this impacted your stay. It was a pleasure having you here, and we'd be delighted to welcome you back anytime!Shaun Ono,General Manager
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Ginger, Director of Front Office, Hotel Management
Mahalo for the feedback!
by A verified traveler
Posted 9 Oct 2024
Location is great, staff were very nice and helpful. Beautiful view from room
Comment from Hotel Management
10 Oct 2024 by General Manager, Hotel Management
Dear Puneeth,Thank you for your kind words! We're delighted you enjoyed the great location and beautiful views. Our amazing team looks forward to welcoming you back to DoubleTree by Hilton Hotel Alana - Waikiki Beach for another wonderful stay!Shaun Ono,General Manager
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
18 Oct 2024 by Ginger, Director of Front Office, Hotel Management
Mahalo for the rating! Happy to see you enjoyed your stay with us!
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Oct 2024 by Ginger, Director of Front Office, Hotel Management
Mahalo for the rating!
