Ratings based on 6 Verified Reviews
3.8 Room cleanliness
2.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Ok place, broken property and average service.
Posted 8 Jan 2024 on HotelsThe place was in a good location, and views were nice. Free parking is nice too.
It was misleading because the listing says room service is included and available, but you have to request it and sometimes it is hard to get in touch with the management. They also said that they change sheets and towels - and indeed they did - but simply dropped off the clean ones in a trash bag and told us we had to change our own sheets.
The toilet also blocked twice and our sink did not drain properly. We had to ask them to come take a look many times.
The 2/4 property’s elevators were broken the entire stay. At one point it took us 20 mins to get up to our floor.
Comment from Hotel Management
12 Jan 2024 by RedAwning, Hotel Management
We appreciate you taking the time to provide feedback about your experience. It's disappointing to hear that there were challenges with communication and services during your stay. The issues with room service, changing sheets, and maintenance concerns are certainly important aspects that impact the overall guest experience. Your feedback will be valuable for other travelers considering this property, and it might be worth sharing your experience directly with the management or hosting platform for further improvement. If there's anything specific you would like assistance with or if you have additional comments, feel free to let us know. We're here to help
by A verified traveler
Posted 20 Nov 2023
Comment from Hotel Management
21 Nov 2023 by RedAwning Team, Hotel Management
We're thrilled to receive your perfect score review! Thank you for choosing our property and taking the time to share your experience. We're delighted that you had such a fantastic stay. Your satisfaction is our priority, and we look forward to hosting you again for more wonderful moments in the future!
by A verified traveler
Posted 31 Oct 2023
by A verified traveler
Bare Bones Litchen
Posted 30 Nov 2021 on HotelsI booked the Waikiki Banyan for location and amenities. I wanted a place that had room for me to cook instead of eating out every night. The kitchen was bare bones. One spatula and one cooking spoon. Just enough place setting for our family for one day. No measuring spoons, or whisks, bare minimum. The mattresses were extra firm and did not have a mattress cover under the sheets. The free WiFi and cable tv with 100 channels did not work. We called and left a message when no one picked up and never heard back the rest of our trip. The place was clean and had an amazing view as advertised though.
by A verified traveler
Posted 16 Aug 2021 on Hotels
by A verified traveler
Posted 7 Jul 2023 on Hotels
