Ratings based on 988 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
John, thank you for staying with us at Courtyard by Marriott Waikiki Beach. We’re thrilled you enjoyed your stay and hope to welcome you back soon!
by A verified traveler
Posted 21 Nov 2024
Very noisy hotel.
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Weldon, thank you for your feedback. The team is always striving to maintain a peaceful environment. We hope to have the opportunity to provide you with a more pleasant experience in the future.
by A verified traveler
Posted 11 Nov 2024
Clean, comfortable and great staff. Very helpful
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Barrie, thank you for staying with us at Courtyard by Marriott Waikiki Beach. The team is thrilled to know you appreciated the cleanliness, comfort, and assistance provided by our team members. We’re looking forward to your next visit!
by A verified traveler
Posted 11 Nov 2024
Stayed only two nights. The staff were very friendly. The room was very clean. I felt very safe on the property.
They are doing some renovations right now Nov. 2024 but it wasn't inconvenient and barely noticed much construction work being done near were I was staying.
Really enjoyed my stay.
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Dalena, we’re delighted you loved your experience at Courtyard by Marriott Waikiki Beach. It's great to know our team members made you feel welcome and safe, and that you enjoyed a clean and comfortable room. We're glad the renovations didn't disrupt your stay. We hope to see you again soon!
by A verified traveler
Posted 7 Nov 2024
The staff are very friendly and helpful. The area is great for walking and shopping, and like 10 min walk to Waikiki beach. The pool is nice and has a waterfall and hottub. They provide beach towels and sunscreen.
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Michelle, thank you for staying with us at Courtyard by Marriott Waikiki Beach. We’re delighted to hear you enjoyed our convenient location and amenities. Our team is thrilled to have been part of your enjoyable visit. Looking forward to welcoming you back.
by A verified traveler
Posted 6 Nov 2024
Staff very helpful. Room comfortable, not extravagant, card reader in elevator was clunky, hand lotion in bath should have been provided, parking too expensive.
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Norwood, thank you for sharing your insights. It’s great to know that our team members were helpful and that you found your room comfortable during your stay at Courtyard by Marriott Waikiki Beach. The feedback regarding elevator access and the bath amenities is appreciated and will be taken into consideration. Looking forward to welcoming you again in the future.
by A verified traveler
Posted 3 Nov 2024
I cannot say enough about how helpful the front desk staff is.
Most especially Megan and the younger Hawaiian lady who’s name I never caught.
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
John, we're delighted you loved your experience at the Courtyard by Marriott Waikiki Beach. Our team members, especially Megan and her colleague, take pride in ensuring guests have a memorable stay. We look forward to welcoming you back.
by A verified traveler
Posted 2 Nov 2024
Thank you.
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Maria, thank you for your kind words. It’s great to know you had a pleasant stay at Courtyard by Marriott Waikiki Beach. We hope to welcome you back soon!
by A verified traveler
Posted 31 Oct 2024
Cleanliness needs attention
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Stephanie, thank you for your feedback. The team is consistently working to ensure a high standard of cleanliness. Your comments will be taken into consideration for continued improvement. We hope you consider visiting again in the future.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Evan, thank you for taking the time to leave a rating. Your feedback is valuable and will help us find opportunities to enhance our guest experience. We hope to have the chance to welcome you back in the future.
