Ratings based on 2,031 Verified Reviews

4.1 out of 5
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
3 out of 5
by A verified traveler

Posted 23 Nov 2024
Room faced busy freeway, very noisy and hard to get rest
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2024
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Our first time staying here at this location and we liked it
3 out of 5
by A verified traveler

Posted 22 Nov 2024
Convenient for overnight flight connections
5 out of 5
by A verified traveler

Posted 22 Nov 2024
The staff is always wonderful and kind.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2024
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Guest Service Manager, Hotel Management
Mahalo for your feedback. We hope to serve you again in the future.
4 out of 5
by A verified traveler

Posted 21 Nov 2024
Good
Comment from Hotel Management
22 Nov 2024 by Guest Service Manager, Hotel Management
Mahalo for your stay, please visit us again.
1 out of 5
by A verified traveler

Posted 21 Nov 2024
They took so much different amount of money out of my account and then refunded it back in oddly amount. When I paid cash for the room. Trying to get someone to speak to you or return your calls was absolutely out of the question.
Comment from Hotel Management
22 Nov 2024 by Guest Service Manager, Hotel Management
Mahalo for your feedback. On behalf of my team we apologize for the inconvenience this has caused you during your stay with us. I speak to our team in making sure the accuracy of billing for the guest. We strive to provide the best and accurate billing for our guest.