Ratings based on 1,000 Verified Reviews

4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2019
5 out of 5
by A verified traveler

Great place in Hong Kong

Posted 28 Sep 2018 on Hotels
Butterfly Victoria is great for relaxation after long days in Hong Kong, location was good for me personally, and the staff was really helpful when needed. I happen to love the Butterfly hotels and use them each time I travel to Hong Kong.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quality Customer Service

Posted 22 Sep 2018
The staff could not do enough to assist us when we stayed. They are well trained, knowledgeable and pro-active - nothing was a bother to them. Well done to all staff at the Butterfly on Victoria.
5 out of 5
by A verified traveler

Posted 19 Sep 2018 on Hotels
My second stay here. Love the neighborhood. The staff are great, always helpful, very attentive. Rooms are good for the price, fairly quiet and big enough to relax.Lo-stress stay, my favorite!.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Convenient location

Posted 17 Sep 2018
Convenient location close to trains buses and trams Very friendly and helpful staff
3 out of 5
by A verified traveler

Convenient location close enough to causeway bay

Posted 17 Sep 2018 on Hotels
Clean, although size is a bit small, but good enough for a quick 2-3 day stay for business travelers. Close enough to causeway bay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2018
5 out of 5
by A verified traveler from Sydney Australia

Posted 15 Sep 2018 on Wotif
Love the Butterfly on Victoria hotel and can't wait to see what the place will look like after the renovation that is about to happen.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2018
4 out of 5
by A verified traveler

Posted 28 Aug 2018 on Hotels
Very very convenient but room a bit small even they upgrade my room and the first day when I back to my room for concall meeting at 12:30am, my room still not yet cleaning, as for environmental protection, I gave up cleaning that day😂 front desk is very helpful!
Comment from Hotel Management
3 Sep 2018 by Kelvin Tse, Group Hotel Manager, Hotel Management
Thank you so much for reviewing your recent stay with us. We will definitely share your comment with our management and seek for any necessary improvement. Your willingness to offer feedback is greatly appreciated. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Kelvin Tse Group Hotel Manager