Ratings based on 624 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Restaurant was great. Everyone was friendly and helpful.
Comment from Hotel Management
16 Nov 2024 by Gina Ho - General Manager , Hotel Management
Dear Gail,Thank you for your lovely comments! We are delighted to hear that you enjoyed your dining experience at our restaurant. Our team works hard to provide friendly and helpful service, and it's rewarding to know that their efforts made a difference during your visit.We appreciate your feedback and look forward to serving you again at Two MacDonnell Road soon!Warm wishes, Gina HoGeneral Manager
by A verified traveler
Posted 15 Nov 2024
Fantastic stay and would recommend especially for a longer stay. Loved the location by the botanical garden! Kitchen/ tv room gave extra space when staying indoors, daily breakfast included, close to a grocery store, daily shuttle to downtown central where you will find shopping and easy to use metro. Laundry facility useful. Excellent!
Comment from Hotel Management
16 Nov 2024 by Gina Ho - General Manager , Hotel Management
Dear Suzanne,Thank you so much for your wonderful feedback! We are very delighted to hear that you had a fantastic stay with us and appreciated the various amenities we offer. Our location near the botanical garden is indeed a gem, and we’re glad you enjoyed it. We strive to provide a comfortable and spacious environment for our guests, and it's great to know that the kitchen and TV room enhanced your experience. It’s also pleasing to hear that you found our daily breakfast, shuttle service, and laundry facilities convenient during your stay.Your recommendation means the world to us, and we look forward to welcoming you back to Two MacDonnell Road for another memorable visit very soon.Warm regards, Gina Ho General Manager
by A verified traveler
Posted 4 Nov 2024
Nice receptionist who offered us room upgrade. Actually the property was full of guests when we entered into restaurant for breakfast. Some of them should be frequent visiting guests or long term tenants. Very good environment.
Comment from Hotel Management
8 Nov 2024 by Wylie Ng - Guest Services Manager, Hotel Management
Dear Mr. Zheng,Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong and I am delighted to learn that you enjoyed all aspects of your stay. We strive to provide our guests exceptional personalized service, facilities, amenities and a memorable stay. On behalf of our entire team at Two MacDonnell Road Hong Kong, we thank you for your support and I Hope we can welcome you back to the hotel in the near future. Warm regards Wylie Ng Guest Services Manager ,Two MacDonnell Road
by A verified traveler
Posted 31 Oct 2024
excellent
Comment from Hotel Management
8 Nov 2024 by Wylie Ng - Guest Services Manager, Hotel Management
Dear Maya,Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong and we were delighted to hear your overall stay was enjoyable. On behalf of our entire team at Two MacDonnell Road Hong Kong, we thank you for your support and I Hope we can welcome you back to the hotel in the near future. Warm regards Wylie Ng Guest Services Manager, Two MacDonnell Road
by A verified traveler
Posted 30 Oct 2024
User friendly property and well located, albeit a walk from Central.
Comment from Hotel Management
8 Nov 2024 by Wylie Ng - Guest Services Manager, Hotel Management
Dear Ms, Wang,Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong and we were delighted to hear your overall stay was enjoyable and great location. On behalf of our entire team at Two MacDonnell Road Hong Kong, we thank you for your support and I Hope we can welcome you back to the hotel in the near future. Warm regards Wylie Ng Guest Services Manager , Two MacDonnell Road
by A verified traveler from Singapore
Posted 29 Oct 2024
Excellent location to walk into Central with a great store & park 2 mins walk away. Excellent staff and rooms were very good, making good use of the area’s limited space.
Comment from Hotel Management
8 Nov 2024 by Wylie Ng - Guest Services Manager, Hotel Management
Dear Mr. Howson,Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong and and we were delighted to hear your overall stay was enjoyable and great location. Your kind comment especially regarding our staff has been warmly received and I will ensure to share it with them accordingly. On behalf of our entire team at Two MacDonnell Road Hong Kong, we thank you for your support and I Hope we can welcome you and family back to the hotel in the near future. Warm regards Wylie Ng Guest Services Manager , Two MacDonnell Road
by A verified traveler from Pascoe Vale South
Posted 24 Oct 2024
Lovely stay and friendly staff :)
Comment from Hotel Management
26 Oct 2024 by Wylie Ng - Guest Services Manager, Hotel Management
Dear Ajay,Thank you for your feedback and we were delighted to hear your overall stay was enjoyable . Your kind comment regarding our team has been warmly received and I will ensure to share it with them accordingly. On behalf of our entire team at Two MacDonnell Road Hong Kong, we thank you for your support and I Hope we can welcome you back to the hotel in the near future. Warm regards,
by A verified traveler
Posted 21 Oct 2024
Self catering facilities plus a restaurant if needed made this the perfect long stay hotel.
Comment from Hotel Management
26 Oct 2024 by Wylie Ng - Guest Services Manager, Hotel Management
Dear Jennifer,Thank you for your feedback and we were delighted to hear your overall stay was enjoyable. Hope to have the pleasure of playing host to you again in the future. Warm regards,
by A verified traveler
Posted 8 Oct 2024
Lovely property,nice and clean. Nice food in cafe 8 and nice complimentary breakfast.
5 mi. walk to peak tram.
Quite a hike up the hill to get back but bus service and taxis are always available
Comment from Hotel Management
9 Oct 2024 by Wylie Ng - Guest Services Manager, Hotel Management
Dear Mr. & Mrs. Barron,We thank you very much for staying at Two Macdonnell Road and for the positive rating given on your recent stay experience. We are truly delighted to learn that you all had an enjoyable and pleasant stay.Once again, on behalf of the team, our sincere appreciation for your great support . We look forward to welcoming you back in the near future.Warm regards Wylie Ng Guest Services Manager Two MacDonnell Road
by A verified traveler
Posted 7 Oct 2024
Excellent; breakfast and coffee was included; near botanical gardens and park; easy walk down to Central (not so easy walking back up but escalator route good); large room for Hong Kong
Comment from Hotel Management
9 Oct 2024 by Wylie Ng - Guest Services Manager, Hotel Management
Dear Adrian,Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong. I am delighted to learn that you enjoyed all aspects of your stay and dining with the spectacular view here. Hope to have the pleasure of playing host to you again in the future. Warm regards, Wylie Ng , Guest Services Manager , Two MacDonnell Road
