Ratings based on 550 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Teresa Li - Guest Relations Manager, Hotel Management
Dear Mr. Siddhant,Thank you very much for your support and sharing your feedback with us. Your glowing feedback made our day! We are dedicated to providing memorable experiences, and your satisfaction lets us know we are on the right track. We look forward to welcoming you again in the near future.Best regards,Teresa LiGuest Relations ManagerThe Murray, Hong Kong, a Niccolo Hotel
by A verified traveler
Posted 17 Nov 2024
Perfect
Comment from Hotel Management
17 Nov 2024 by Teresa Li - Guest Relations Manager, Hotel Management
Dear Weixin, Thank you very much for sharing your feedback with us. Your glowing feedback made our day! We are dedicated to providing memorable experiences, and your satisfaction lets us know we are on the right track. We look forward to welcoming you again in the near future.Best regards,Teresa LiGuest Relations ManagerThe Murray, Hong Kong, a Niccolo Hotel
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Crystal Li, Hotel Management
Dear Daniel, Thank you very much for your support and sharing your feedback with us. Delighted to read that numerous touchpoints of your stay, left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Crystal Li Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel
by A verified traveler
Posted 28 Oct 2024
A great experience. Very helpful staff especially the concierge, Stephen. The modern aesthetic is cool. Gym is good.
Comment from Hotel Management
31 Oct 2024 by Crystal Li, Hotel Management
Dear Justin, Thank you very much for your support and sharing your feedback with us. Delighted to read that numerous touchpoints of your stay, left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Crystal Li Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel
by A verified traveler
Posted 23 Oct 2024
the room is very clean and comfortable to stay. The rooftop bar is really nice roo
Comment from Hotel Management
25 Oct 2024 by Billy, Hotel Management
Dear Yi Ting,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future.Best regards,Billy WongGuest Relations ManagerThe Murray, Hong Kong, a Niccolo Hotel
by A verified traveler
Posted 1 Oct 2024
Great service from staff, good overall experience, food was fantastic. Worth the money for the stay.
Comment from Hotel Management
10 Oct 2024 by Billy, Hotel Management
Dear Matthew,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future.Best regards,Billy WongGuest Relations ManagerThe Murray, Hong Kong, a Niccolo Hotel
by A verified traveler
Posted 29 Jul 2024
Staffs are very friendly and enthusiastic to service.
Comment from Hotel Management
11 Oct 2024 by Billy, Hotel Management
Dear Saowanee,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future.Best regards,Billy WongGuest Relations ManagerThe Murray, Hong Kong, a Niccolo Hotel
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
11 Oct 2024 by Billy, Hotel Management
Dear DoraThank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon.We look forward to welcoming you again in the near future.Best regards,Billy WongGuest Relations ManagerThe Murray, Hong Kong, a Niccolo Hotel
by A verified traveler
Posted 11 Jul 2024
Professional staff and exceptional service
Comment from Hotel Management
11 Oct 2024 by Billy, Hotel Management
Dear Yumei ,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future.Best regards,Billy WongGuest Relations ManagerThe Murray, Hong Kong, a Niccolo Hotel
by A verified traveler
Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
11 Oct 2024 by Billy, Hotel Management
Dear Howard,Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon.We look forward to welcoming you again in the near future.Best regards,Billy WongGuest Relations ManagerThe Murray, Hong Kong, a Niccolo Hotel
