Ratings based on 991 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from ISTANBUL
Posted 17 Nov 2024
Room not as described, elevator waiting time is too long, waited 20 m in the morning. Overall I would def. look for other options. Don’t book the room 1 King, 2 Queen bed option, it does not exist, given a terrible sofa bed indeed. And they don’t accept refund and Expedia is being expedia ‘apologies but you booking is ….’ you know how it ends. Avoid pls
Comment from Hotel Management
19 Nov 2024 by Front Desk, Hotel Management
We are truly sorry to hear that your experience did not meet our standards. We value our guests feedback and are committed to preventing similar issues in the future.
by A verified traveler
Posted 29 Oct 2024
Hotel reception is impolite and shows little care when dealing with customers. Hotel condition is in general dirty and run down. The hotel is right next to a wet market and can be smelly sometimes. Subway is at least 15 minutes walk.
Comment from Hotel Management
31 Oct 2024 by Front Desk, Hotel Management
We sincerely regret that your experience did not meet our standards of comfort. We care deeply about our guests and strive to provide the best possible experience. We hope you’ll consider giving us another chance in the future.
by A verified traveler from Delaware
Posted 11 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Front Desk, Hotel Management
Thank you for taking a moment to share your experience at our hotel. We are pleased to hear that you enjoyed your stay with us.We look forward to welcoming you back soon and hope to provide an even better experience on your next visit.
by A verified traveler from Hong Kong
Posted 22 Sep 2024
Convenient to busy CBD area
Comment from Hotel Management
28 Sep 2024 by Frontdesk, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 6 Sep 2024
The rooms were nice and the location was perfect.
Comment from Hotel Management
28 Sep 2024 by Frontdesk, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 30 Jun 2024 on Hotels
by A verified traveler
Posted 8 Jun 2024 on Hotels
Convenient location. Hairdryer works for 3 mins, stops for 5min, then works for another 3 mins and cycle continues. Aircon not easy to control, sometimes hot, sometimes cold, so ended up falling sick during this biz trip
by A verified traveler
Posted 30 May 2024 on Hotels
by A verified traveler
Posted 1 May 2024
The Sheung Wan district is perfect to get a feel for Hong Kong. So, staying at iclub was perfect. And when all you are wanting is a clean and tidy hotel with a comfy bed, then there is no need to look any further than the iclub\. Stay and enjoy.
by A verified traveler
Posted 21 Mar 2024
