Ratings based on 1,301 Verified Reviews

4.1 out of 5
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Dec 2024
Thank you for stay. Fantastic and affordable hotel.
4 out of 5
by A verified traveler

Posted 19 Dec 2024
Good value
5 out of 5
by A verified traveler

Posted 19 Dec 2024
So close to a lot of things. So convenient and nice. Will stay again.
4 out of 5
by A verified traveler

Posted 19 Dec 2024
Everything was quite good, the bathroom could be a bit cleaner. Thank you
5 out of 5
by A verified traveler

Posted 19 Dec 2024
Aside from not having enough items like toiletries, the experience is great!
3 out of 5
by A verified traveler

Posted 16 Dec 2024
The bed was awful and uncomfortable. Even after the mattress topper was applied, it didn’t seem to change much. The staff was amazing though, great people and very helpful
Comment from Hotel Management
17 Dec 2024 by Jennifer Siu, Hotel Management
Dear Eric,Thank you for your comments and kind words towards our friendly staff.Our bed is a Simmons mattress and 7cm feather topper which serve our guests with a cozy sleep and meet the brand standard. To cater to guests’ preferences, we offer additional toppers to make the bed softer for our guests. I apologise that after adding toppers the bedding was not suitable for you this time and we will continue to review and improve our offerings so as to provide a satisfactory stay to our valuable guests. Once again, we thank you for your feedback and hope to welcome you back in the future for a more enjoyable stay.Kind regards,Jennifer SiuHotel Operations Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Dec 2024
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Great
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Everything
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2024