Ratings based on 976 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
great location. good staff and service. small rooms. as expected.
by A verified traveler from Mid levels
Posted 21 Dec 2024
by A verified traveler
Posted 17 Dec 2024
by A verified traveler from inuvik
Posted 17 Dec 2024
by A verified traveler
Posted 6 Dec 2024
The staff were very courteous and attended to requests promptly. They made checking in very pleasant.
However, service staff at the breakfast venue were not very friendly and mannerism were a bit "rough".
by A verified traveler
Posted 22 Nov 2024
Quite a gem around Causeway Bay. Minutes from the MTR exit and Times Square.
Only thing to note is if you are coming on the airport train to Causeway bay, there is a bit of a walk at Hong Kong station / Central to transfer to the island line.
Otherwise hotel is great. No frills, location is great and room was reasonably clean and quiet.
Breakfast is included.
Would definitely return again
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 17 Nov 2024
They put me in a smoking room. And the smell and cleanliness wasn’t so great. I requested for a room change, but they didn’t honor it that day.
Comment from Hotel Management
19 Nov 2024 by RSVN, Hotel Management
Dear Guji,Thank you for taking the time to share your experience with us.We sincerely apologize for the inconvenience you encountered during your stay and it was our great regret that we were unable to meet your expected room arrangement. Please be assured that we take all guest feedback seriously, and we will address this matter with our team to ensure that such issues will be handled more appropriately in the future. We strive, day in and day out , to provide a comfortable and enjoyable stay for all our guests, and we appreciate your kind comment as it is the source of our improvement. We hope you could grant us another chance to serve you. Warm regardsKaivin NgGeneral Manager
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Stayed 4 nights.
Room was clean everyday.
Thumbs Up!
