Ratings based on 986 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
No
by A verified traveler from Plymouth
Posted 15 Nov 2024
Very nice hotel in an excellent location, just a few minutes walk to Fortress Hill MTR station. The view of Victoria Harbour from the rooftop terrace is stunning. We also enjoyed swimming in the pool in the evening with the lights of the harbour as a backdrop. Our superior harbour view room was a good size, with comfortable beds and had a great view of the harbour. The hotel staff were polite, friendly and helpful. Dining at the hotel was a bit pricey but there are loads of restaurants/cafes in the local area to choose from, including McDonalds, Pizza Express, Five Guys, Subway, as well as excellent local cuisine. You’ll need cash or an Octopus card for the local restaurants as they don’t take Visa or Mastercard. The Wellcome supermarket next to the MTR station is handy for buying bottled water and snacks. We spent 10 nights here and visited all over Hong Kong, including Lantau Island. We also did a day trip to Macau on the ferry. Everywhere was so easily accessible. Google maps or the native app on your phone is your best friend for getting out and about. We’d definitely stay at this hotel again.
Comment from Hotel Management
16 Nov 2024 by Derek, Hotel Management
Dear Carolyn Thank you for your review. Looking forward to welcome you again soon.Best Regards Derek Chung Senior Guest Services Manager
by A verified traveler
Posted 14 Nov 2024
Nice place. Been there many times
Comment from Hotel Management
16 Nov 2024 by Derek, Hotel Management
Dear Guest Thank you for your review. Looking forward to welcome you again soon.Best Regards Derek Chung Senior Guest Services Manager
by A verified traveler
Posted 14 Nov 2024
Stayed there many times.
Comment from Hotel Management
16 Nov 2024 by Derek, Hotel Management
Dear Guest Thank you for your review. Looking forward to welcome you again soon.Best Regards Derek Chung Senior Guest Services Manager
by A verified traveler
Posted 9 Nov 2024
The harbour view from the room is enjoyable. Despite the hotel has run for years every place is nice and the property still looks new and vibrant.
Comment from Hotel Management
12 Nov 2024 by Derek, Hotel Management
Dear Stewart Wai Thank you for your review. Looking forward to welcome you again soon.Best Regards Derek Chung Senior Guest Services Manager
by A verified traveler from San antonio
Posted 27 Oct 2024
The layout of the room was not of my preference but definitely for others would be ok.
Comment from Hotel Management
30 Oct 2024 by Derek, Hotel Management
Dear LOPEZThank you for your review. Looking forward to welcome you again soon.Best RegardsDerek ChungSenior Guest Services Manager
by A verified traveler
Posted 21 Oct 2024
Great hotel in a great location and very friendly staff. Western breakfast was really good.
Comment from Hotel Management
24 Oct 2024 by Derek, Hotel Management
Dear PeterThank you for your review.Looking forward to welcome you again soon.Best RegardsDerek ChungSenior Guest Services Manager
by A verified traveler
Posted 18 Oct 2024
Very old world hotel in need of a renovation. The lobby is cavernous and soulless, with no decoration or seating. Hong Kong’s ban on single use plastics is admirable, but there are good ways to implement it and bad. I’ve stayed in hotels that provide water filtration fountains in each room, and some have them on each level in the corridor. This hotel does neither. If the tap water is undrinkable I think it’s disrespectful and dangerous to provide no water whatsoever in the rooms. If not a filter, maybe glass bottles, chargeable, could be provided? The suggestion that I should boil tap water in a kettle is ridiculous - not only does that not adequately filter the water, it does not provide water at a drinkable temperature. Not a bad location, nothing wrong with the hotel, just not an amazing stay.
Comment from Hotel Management
20 Oct 2024 by Shinya Lau, Hotel Management
Dear Michelle Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau Director of Guest Services
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Shinya Lau, Hotel Management
Dear Lorraine Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau Director of Guest Services
