Ratings based on 979 Verified Reviews

4.4 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
3 out of 5
by A verified traveler

Posted 11 Nov 2024
Hotel entrance underwhelming. A small door on Main Street which could not be used to enter. So main entrance is in the lane with street vendors. Hotel has no lobby. Once you enter, signs indicate check in counters are on 7th floor where there is a counter. Our room had a dumpy view of next door building scaffolds. Busy street has many dried goods stores. Feels dumpy. Two streets over, we discovered the Sun Yat Sen Park — very lovely. We would not stay here again.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
good overall
4 out of 5
by A verified traveler

Posted 6 Nov 2024
Difficult to find the access door down an alleyway. Room was ok for the money.
4 out of 5
by A verified traveler

Posted 1 Nov 2024
Room size is good, good view of some parts of the harbour, clean n modern design. Everything is good except the hotel entrance which is kind of hidden in a lane n not accessible by taxi. I have to get off taxi n drag the luggages to the entrance. Staff is friendly n courteous.
4 out of 5
by A verified traveler

Posted 14 Oct 2024
The guard is very responsible and lead us to MTR entrance A1 , as we carry large suitcases, this helped us a lot of time for us to catch high speed train to China
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Hong Kong is not a cheap place, but this hotel was excellent and afforable. Nice big, comfortable room. Great location - walking distance to loads of places and near the ferry - for a trip to Macau - and the harbour for the light show. Great hotel
4 out of 5
by A verified traveler

Posted 18 Sep 2024
The hotel is located in the very convenient area to take a bus, a tram, and subway, and many shops around in a walking distance. Room is clean but one outlet was not working to charge. There are no outlets around the beds if you want to charge your phone or your tablet. The security guard at the entrance called Tom Chang is very friendly with big smiling always, gave us many local tips for both Hong King and Macau. We enjoyed to stay at this hotel.
1 out of 5
by A verified traveler

Posted 15 Sep 2024
This hotel has black mould in its rooms. It is not safe to stay in. If I could give negative rating I would. Staff refused a refund even though I left the hotel due to health issues with their black mould. Terrible. Never ever stay here. Negative 10 rating on all fronts.